Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakeisha L Davis

Houston, TX 77021-3417,TX

Summary

Quality-driven Service Representative focused on driving customer engagement and satisfaction by answering technical concerns and offering service opportunities. Proficient with strong conflict resolution and time management abilities.

Overview

7
7
years of professional experience

Work History

Afterschool Care Worker

Forge for Families
Houston, TX
01.2022 - Current
  • Communicated effectively with parents or guardians about their child's academic performance and behavior.
  • Identified signs of emotional or developmental problems in children to alert parents or guardians.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.

Customer Service Cashier

Home Depot
Houston, TX
03.2021 - 01.2022
  • Resolved customer complaints in a professional manner.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Entrepreneur

Kei's Kreation
Houston, TX
05.2017 - 01.2022
  • Developed business plans and strategies for new product launches.
  • Analyzed industry trends to identify potential opportunities for growth.
  • Maintained relationships with key clients to secure repeat business.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Cosmetology Entrepreneur

Franklin Beauty School
Houston, TX
03-2015

High School Diploma -

Jack Yates
Houston
05-2007

Skills

  • Customer Service-Oriented
  • Account Documentation
  • Problem-Solving
  • Telephone Etiquette
  • Positive And Professional

Timeline

Afterschool Care Worker

Forge for Families
01.2022 - Current

Customer Service Cashier

Home Depot
03.2021 - 01.2022

Entrepreneur

Kei's Kreation
05.2017 - 01.2022

Cosmetology Entrepreneur

Franklin Beauty School

High School Diploma -

Jack Yates

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Nakeisha L Davis