Nakesha Williams-Samuel
Long Beach,CA
Summary
Responsive and hardworking Security Supervisor trained in conflict resolution, patrol and security planning. Accomplished in running tight shifts with minimal incidents and maximum control of building envelope. Understands importance of identifying and mitigating security loopholes.
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Overview
8
8
years of professional experience
Work History
Mobile Security Supervisor
Securitas Security Services USA
09.2021 - Current
- Streamlined communication between team members using advanced mobile technologies and applications.
- Enhanced mobile security operations by implementing effective patrol strategies and schedules.
- Reduced security incidents by conducting thorough site assessments and identifying potential vulnerabilities.
- Collaborated with local law enforcement agencies during investigations, providing crucial information for case resolutions.
- Conducted regular audits of security equipment, ensuring timely maintenance and replacement as needed.
- Managed incident reporting processes, maintaining accurate records for analysis and improvement initiatives.
- Implemented safety protocols for employees during emergency situations, minimizing potential harm or injury risks.
- Increased overall client satisfaction by consistently delivering professional service and promptly addressing concerns or requests.
- Demonstrated exceptional leadership skills in managing a diverse team of security professionals while maintaining high morale levels.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Managed security staff rotation for position coverage on breaks.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
Resident Manager
Statewide Enterprises
11.2015 - 09.2021
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Improved property value through regular inspections, identifying necessary repairs and upgrades.
- Streamlined rent collection process for increased efficiency and reduced late payments.
- Enhanced community atmosphere with regular communication and engagement activities for tenants.
- Reduced turnover rates by proactively addressing tenant concerns and fostering positive relationships.
- Managed daily operations, ensuring smooth functioning of the residential complex.
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
- Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing on maintenance tasks.
- Implemented preventative maintenance programs, extending the life of equipment and reducing repair costs.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Coordinated with leasing agents to maintain high occupancy rates and attract quality tenants.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Maximized property revenue with effective budget management, tracking expenditures carefully to remain within allotted funds.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Conducted regular inspections of both interior and exterior of properties for damage.
Education
Ultrasound Tech - Radiology
Bryman Collage
Long Beach, CA06.1999
Diploma - General Studies
Jordan High School
Long Beach, CA06.1995
Skills
- Mobile Application Development
- Mobile Device Management
- Incident Response Management
- Compliance Monitoring
- Security Policy Enforcement
- Security Incident Reporting
- CCTV Experience
- Staffing and Scheduling
- Security Screening
- Skilled in Conflict Resolution
- Operations Management
- Site Visits
- CCTV Monitoring
- Emergency Response
- Performance Assessment
- Team Leadership
- Law Enforcement Collaboration
- Daily Incident Reporting
- Crisis Management
- Skilled Public Speaker
- Employee Relations
- Staff Hiring
- Safety and Security Regulations
- Safety and Security Procedures
- Employee Performance Evaluation
- Residential Management
- Emergency Management
- Crime Prevention
- Documentation and Reporting
Guard Card
I have a current active guard card in hand.
Timeline
Mobile Security Supervisor
Securitas Security Services USA
09.2021 - Current
Resident Manager
Statewide Enterprises
11.2015 - 09.2021
Ultrasound Tech - Radiology
Bryman Collage
Diploma - General Studies
Jordan High School
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