Nakeshia Parker
Monroeville,PA
Summary
Compassionate and skilled Certified Nursing Assistant with extensive experience at UPMC, specializing in wound care and patient observation. Proven ability to provide emotional support and educate patients, enhancing their overall care experience. Adept at collaborating with interdisciplinary teams to ensure optimal patient outcomes while maintaining strict adherence to HIPAA protocols.
Overview
20
20
years of professional experience
Work History
Certified Nursing Assistant
UPMC
Pittsburgh, PA
03.2005 - 02.2025
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Collected specimens from patients for laboratory testing purposes.
- Observed patients for any changes in their physical or mental condition.
- Reported changes in patient condition to registered nurse or physician.
- Participated in educational programs related to nursing assistant skills development.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Patient Care Technician
UPMC Mercy Hospital
Pittsburgh, PA
12.2023 - 10.2024
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Explained treatment procedures to patients and their families.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Ensured that all medical equipment was properly maintained and sterilized.
- Kept instruments and equipment clean and sanitized.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Provided emotional support to patients and their families during difficult times.
- Instructed new employees on proper techniques of performing daily tasks.
- Assisted with patient admissions, discharges and transfers.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
Medical Assistant
UPMC
Pittsburgh, PA
09.2019 - 12.2023
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Organized patient charts before each day's clinic sessions began.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Incorporated outside records into charts and EHR.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Hospice Aide
UPMC
Pittsburgh, PA
08.2016 - 09.2019
- Provided emotional support to both patients and families during difficult times.
- Conducted visits in accordance with agency policy adhering to all regulatory standards.
- Performed personal hygiene activities such as bathing, grooming, dressing and undressing and toileting assistance.
- Developed relationships with patients that promoted trust, compassion and dignity throughout hospice journey.
- Observed changes in patients' condition and reported any unusual findings to the RN Case Manager.
- Participated in interdisciplinary team meetings regarding patient's plan of care.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Turned and repositioned bedridden patients to prevent bedsores.
Education
Some College (No Degree) - Nursing
Community College of Allegheny County
Pittsburgh, PASkills
- Wound care
- Specimen collection
- Patient observation
- Patient documentation
- Vital signs monitoring
- Patient education
- Emotional support
- Team collaboration
Affiliations
- Archery
- Learning to play the ukelele
- Picnics for self care
Timeline
Patient Care Technician
UPMC Mercy Hospital
12.2023 - 10.2024
Medical Assistant
UPMC
09.2019 - 12.2023
Hospice Aide
UPMC
08.2016 - 09.2019
Certified Nursing Assistant
UPMC
03.2005 - 02.2025
Some College (No Degree) - Nursing
Community College of Allegheny County
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