Nakevea Clarke
Opa Locka
Summary
Proven Pharmacy Technician with a track record of enhancing pharmacy productivity at Walgreens through expert medication dispensing and exceptional problem-solving skills. Demonstrated ability to maintain confidentiality and foster team collaboration. Excelled in customer service, significantly improving patient relations. Skilled in using pharmacy management software and adhering to HIPAA regulations, showcasing a blend of technical proficiency and interpersonal abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
09.2022 - Current
- Utilized pharmacy management software to maintain up-to-date patient records and inventory levels.
- Maintained clean and organized work environment, adhering to safety and sanitation guidelines.
- Performed inventory management tasks, including stock rotation and expiration date checks, to ensure medication availability.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Environmental Technician
Mount Sinai Medical Center Of Florida
08.2019 - 07.2022
- Operated cleaning equipment by using vacuums, mops, and floor scrubbers.
- Completed thorough sanitization for prevention of infection and spread of germs.
- Communicated with supervisors regarding supply needs to maintain stock levels.
- Inspected areas for cleanliness to identify and address any overlooked tasks.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Environmental Services Housekeeper
Mercy General Hospital
11.2016 - 01.2019
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
Education
High School Diploma - General Studies
Booker T Washington Senior High
Miami, FL06.2003
Skills
- Problem-solving skills
- Confidentiality and HIPAA
- Team collaboration
- Answering customer questions
- Medication dispensing
- Prescription filling
Certification
Registered Pharmacy Technician
Languages
English
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens
09.2022 - Current
Environmental Technician
Mount Sinai Medical Center Of Florida
08.2019 - 07.2022
Environmental Services Housekeeper
Mercy General Hospital
11.2016 - 01.2019
High School Diploma - General Studies
Booker T Washington Senior High
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