Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nakeyla Hills

Freehold,USA

Summary

Dedicated professional with a strong commitment to delivering exceptional customer service and exceeding client expectations. Known for attention to detail and goal-oriented approach, consistently achieving high standards of performance. Adaptable team player who thrives in dynamic environments and continuously seeks opportunities for improvement.

Overview

7
7
years of professional experience

Work History

Lead Teacher

Kiddie Academy
Freehold, New Jersey
08.2023 - 02.2025
  • Arranged classrooms to facilitate optimal education for student groups.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.

Sales Specialist

Home Depot
Freehold, USA
01.2021 - 02.2024
  • Being a Sales specialist, I follow marketing procedures to communicate to customer the deals we are offering in bulk, I make sales of several inventory items at prime season times and reach out to our pros to let them know these offers.
  • I call out to many professionals and do it yourself customer to give them the best deals and offers that are current and can benefit there business or personal needs.
  • Provide customers with clear understanding of charges, billing and price changes.
  • Customer service
  • Contract negotiations
  • Training and development
  • Acquire new business
  • Customer relations
  • Public speaking
  • Coordination
  • Solutions planning
  • Business development
  • Process improvement
  • Promote products
  • Serve customers
  • Prioritization
  • Research
  • Relationship building

Graphic Designer

Staples
Freehold, USA
11.2021 - 07.2023
  • To produce quality prints and designs.
  • To assist customer with their business needs for marketing to general public.
  • Integrated marketing creatives from company design templates to produce consistent brand presence.
  • Managed completed design products to match customer standards and specific branding targets.

Server /Restaurant Hostess

Escondido's Restaurant
Freehold, New Jersey
01.2019 - 09.2021
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Crew Member

McDonald's
Howell, NJ
01.2018 - 08.2018
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Wiped down tables and equipment, swept and refilled stock.
  • Maintained safe food handling practices to prevent germ spread.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

Certificate of Completion - Culinary Management

Art Institute
Philadelphia, NJ
06.2014

High School Diploma - GED/Diploma

Texas IT
Texas City, TX
06.2013

Skills

Serve Safe certified

  • Student assessment
  • Data analysis
  • Customer service
  • Public speaking
  • Team collaboration
  • Conflict resolution
  • Employee training
  • Project management
  • Relationship building
  • Time management
  • Decision-making
  • Multitasking Abilities
  • Self-Directed
  • Attention to detail

Languages

  • English, Native
  • Arabic, Fluent
  • Spanish, Conversational
  • Hebrew, Intermediate

Timeline

Lead Teacher

Kiddie Academy
08.2023 - 02.2025

Graphic Designer

Staples
11.2021 - 07.2023

Sales Specialist

Home Depot
01.2021 - 02.2024

Server /Restaurant Hostess

Escondido's Restaurant
01.2019 - 09.2021

Crew Member

McDonald's
01.2018 - 08.2018

Certificate of Completion - Culinary Management

Art Institute

High School Diploma - GED/Diploma

Texas IT

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