Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nakeyla Thompson

Spartanburg

Summary

Dynamic and results-oriented professional with a proven track record at FedEx:Ground, adept in environmental compliance and complex problem-solving. Excelled in enhancing quality inspections and fostering team collaboration to exceed production targets. Skilled in assembly procedures and maintaining high safety standards, I bring a blend of hard and soft skills to drive operational excellence and improve team performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx:Ground
Spartanburg
08.2023 - Current
  • Managed inventory levels by tracking incoming and outgoing packages.
  • Adapted to various environmental conditions in warehouse and outdoor settings.
  • Conducted package inspections for damage and reported discrepancies to supervisor.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.

Production Worker

BMW Manufacturing
07.2021 - 05.2023
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Inspected and adjusted work performed to meet expectations.
  • Participated in regular meetings with team members to discuss production updates.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected finished products for quality and adherence to customer specifications.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Sales Associate

Walmart
08.2020 - 11.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.

Education

Diploma -

Travelers Rest High School
Travelers Rest, SC
06.2020

Associate of Science - Physical Therapist Assistant

Greenville Technical College
Greenville, SC

Skills

  • Loading and unloading protocols
  • Hot and cold foods
  • Quality Inspections
  • Environmental Compliance
  • Complex problem-solving
  • Assembly Protocols
  • Assembly Procedures
  • Hand tools
  • Goals and performance
  • Organize supplies
  • Identifying Flaws
  • Assemble products
  • Assembly line operations

Certification

  • Pharmacy technician License

Timeline

Package Handler

FedEx:Ground
08.2023 - Current

Production Worker

BMW Manufacturing
07.2021 - 05.2023

Sales Associate

Walmart
08.2020 - 11.2021

Diploma -

Travelers Rest High School

Associate of Science - Physical Therapist Assistant

Greenville Technical College

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Nakeyla Thompson