NaKeysha Green
Birmingham,AL
Summary
Experienced Catering Manager able to handle both customer-service and administrative tasks with a professional and efficient attitude. Specializing in fine dining with outstanding knowledge of budgeting and detailed cost analysis. Successful at outstanding leadership and top-of-the-line personalized service. Quick-thinking Catering Manager with 10 plus years of experience in a leadership role. Dynamic motivator with success at streamlining day to day operations with eyes on larger profit goals. Outstanding eye for detail and high standards of organization. Client-focused Catering and Events Manager focused on translating visions into one-of-a-kind events. Expert in all facets of event planning with success in controlling costs through strategic negotiations with vendors, suppliers and venues. Committed to going the extra mile to make clients wishes come true.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Catering and Events Manager
Sodexo USA (University of Alabama at Birmingham)
07.2022 - Current
- Hired and trained both permanent and temporary staff members
- Designed catering packages to increase sales and customer experience
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs
- Handled the day-to-day processes of catering including scheduling, ordering food and planning events
- Developed and maintained positive working relationships with others to reach business goals.
- Managed administrative logistics of events planning, event booking, and event promotions.
Catering Sales Manager
Sodexo USA (Samford University)
10.2021 - 04.2022
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
- Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
- Exceeded both quarterly and annual sales goals.
- Determined facility, services and staffing needs to establish framework for successful event execution.
Catering Manager
Cocina Superior
06.2018 - 03.2020
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Designed catering packages to increase sales and customer experience.
- Handled catering scheduling, ordered food and planned events.
- Hired and trained both permanent and temporary staff members.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Managed staff schedules and maintained adequate coverage for all shifts.
Office Administrator
DotCom Marketing Inc.
04.2016 - 01.2018
- Controlled unit inventory, managing supplies and gathering reports
- Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training
- Maintained office inventory by ordering supplies in a timely manner
- Enhanced performance of new team members via training and support
- Played a key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings in alignment with specifications.
Catering Supervisor
Riverchase Country Club
05.2009 - 04.2016
- Drove catering revenues by bringing in new business to establishment, consistently exceeding quarterly and yearly goals.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
- Maintained close working relationships with food and beverage director, head chef, and banquet manager.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
President
Ambience Marketing & Solutions Inc.
05.2015 - 04.2016
- Resolved all issues efficiently to ensure enhanced customer satisfaction ratings
- Managed all aspects of the business division, including production, circulation, marketing, advertising and new product development
- Achieved under-budget and on-time project management to adhere to project goals
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing the company with organizational leadership
- Developed innovative sales and marketing strategies to facilitate business expansion.
Banquet Coordinator
Hoover Country Club
04.2007 - 05.2009
- Directed and managed banquet functions for up to a 600-person event.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Liaised with venue management to monitor logistics and timelines.
- Supervised and mentored kitchen and serving staff.
Education
Associate of Science - Biology
Jefferson State Community College
Birmingham, AL01.2020
Skills
- Marketing knowledge
- Event planning proficiency
- Strong work ethic
- Employee training and development
- Adaptability
- Courteous, professional demeanor
- Quick learner
- Service industry background
- Customer service oriented
- Menu development
Certification
Serve Safe Certification
Affiliations
- Samford University's Presidential Inaugural Reception (Beck A. Taylor) 2021
- World Games 2022
- Southern Association for College Student Affairs Reception 2022 (SACSA)
- UAB Student Affairs Christmas Party 21-24
- Taste of UAB 2022-2024
Timeline
Catering and Events Manager
Sodexo USA (University of Alabama at Birmingham)
07.2022 - Current
Catering Sales Manager
Sodexo USA (Samford University)
10.2021 - 04.2022
Catering Manager
Cocina Superior
06.2018 - 03.2020
Office Administrator
DotCom Marketing Inc.
04.2016 - 01.2018
President
Ambience Marketing & Solutions Inc.
05.2015 - 04.2016
Catering Supervisor
Riverchase Country Club
05.2009 - 04.2016
Banquet Coordinator
Hoover Country Club
04.2007 - 05.2009
Serve Safe Certification
Associate of Science - Biology
Jefferson State Community College
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