Nakezie Piper
Saint Albans,NY
Summary
Dynamic retail professional with a proven track record. excelling in inventory management and customer service. Skilled in visual merchandising and employee training, I effectively enhanced product presentation and resolved customer issues, driving sales growth and fostering loyalty. Committed to optimizing store operations and delivering exceptional shopping experiences.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
FREEBIRD
Garden City, NY
09.2024 - 06.2025
- Handled inventory management and stock replenishment procedures.
- Coordinated visual merchandising to enhance product presentation.
- Implemented loss prevention strategies to minimize shrinkage.
- Resolved customer complaints to ensure satisfaction and loyalty.
- Analyzed sales data to identify trends and drive product placement.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Key Holder
Sunglass Hut - Luxottica
Valley Stream, NY
12.2023 - 02.2025
- Opened and closed the store according to company procedures.
- Managed cash register operations and balanced daily transactions.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Monitored inventory levels and communicated restocking needs to management.
- Enforced store policies to maintain a safe shopping environment.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Sales Associate
PetSmart
Valley Stream, NY
12.2022 - 11.2024
- Engaged customers by providing product information and answering inquiries.
- Assisted in maintaining store organization and cleanliness for optimal shopping experience.
- Operated point-of-sale system efficiently for transactions and returns.
- Collaborated with team members to restock shelves and display products effectively.
- Trained new associates on customer service protocols and store policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Key Holder
It's Sugar
Garden City, NY
07.2022 - 11.2023
- Opened and closed the store according to company procedures.
- Assisted customers with product inquiries and selections.
- Managed cash register operations and balanced daily transactions.
- Trained new staff on store policies and customer service best practices.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Monitored inventory levels and communicated restocking needs to management.
- Enforced store policies to maintain a safe shopping environment.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ06-2026
High School Diploma -
Mathematic Science Research And Technology Magnet
Queens, NY06-2022
Skills
- Inventory management
- Visual merchandising
- Customer service
- Employee training
- POS systems
- Business development and planning
- Time management
- Store organization
- Problem-solving
Timeline
Assistant Store Manager
FREEBIRD
09.2024 - 06.2025
Key Holder
Sunglass Hut - Luxottica
12.2023 - 02.2025
Sales Associate
PetSmart
12.2022 - 11.2024
Key Holder
It's Sugar
07.2022 - 11.2023
Bachelor of Science - Business Administration And Management
University of Phoenix
High School Diploma -
Mathematic Science Research And Technology Magnet
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