Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakia Anderson

Summary

Experienced administrative professional with a background in various healthcare practices, compliance standards, and operations. Demonstrating a commitment to quality patient care, I efficiently handle paperwork, prepare records, verify insurance, and ensure a successful check-out process. Thriving in fast-paced office settings, I excel at completing various clerical tasks while providing exceptional staff support. Known for organizational skills and attention to detail, I adeptly manage multiple concurrent tasks with punctuality and productivity. Whether working independently or as part of a team, my self-motivated work ethic consistently delivers hallmark performance. Additionally, I possess abilities in Dentrix 4.2 older version and familiar with MS Office and EHR systems. Comprehensive knowledge of dental and some medical terminology further enhances capabilities in this role.

Overview

14
14
years of professional experience

Work History

Independent Contractor/Dental Assistant

Dr. Ahna Kelly / Parrish Dental
03.2020 - Current
  • Enhanced patient experience by providing efficient back office support and maintaining a clean, organized workspace.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Catering to 97% Veterans, providing supreme customer service to help with anxiety and PTSD.

Front & Back Office Coordinator

Perimeter Dental Periodontal, Oral Surgery, Implants, LLC
07.2018 - 10.2019
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity while facilitating a positive work environment.

Insurance Coordinator

Oral & Maxillofacial Surgery
09.2010 - 01.2015
  • Filed and tracked insurance claims and communicated claims status to patients.
  • Prepared insurance claims for submission to clearinghouses or insurance companies.
  • Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
  • Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.
  • Contributed positively to team morale by consistently demonstrating a collaborative attitude and willingness to support colleagues.

Education

Certificate of Compliance - Healthcare: Dental & Front Office Assistant

Medix Trade School
Marietta, GA

Certificate of Completion - Accelerated Medical Terminology

West Paces Ferry Hospital
Marietta, GA

Skills

  • TDO Dental Software
  • WinOMS 92 Endo Software
  • Open Dental Software
  • Easy Dental Software
  • Dentrix 42
  • Eaglesoft Dental Software
  • Microsoft Word Suites
  • Google
  • Google Docs
  • Yahoo
  • Gmail
  • CRM Logistics Database
  • Excel/Access/Power Point (familiar)

Timeline

Independent Contractor/Dental Assistant

Dr. Ahna Kelly / Parrish Dental
03.2020 - Current

Front & Back Office Coordinator

Perimeter Dental Periodontal, Oral Surgery, Implants, LLC
07.2018 - 10.2019

Insurance Coordinator

Oral & Maxillofacial Surgery
09.2010 - 01.2015

Certificate of Compliance - Healthcare: Dental & Front Office Assistant

Medix Trade School

Certificate of Completion - Accelerated Medical Terminology

West Paces Ferry Hospital
Nakia Anderson