Establish Strategic HR Partnerships: Collaborated with managers to build effective HR partnerships, resulting in a 20% increase in talent acquisition efficiency and a reduction in time-to-fill for top-tier roles.
Train Leaders: Delivered comprehensive training on industry best practices, leading to a 25% improvement in leadership teams' sourcing and selection capabilities, ensuring higher-quality hires.
Manage Employee Relations: Addressed employee relations concerns, achieving a 30% reduction in grievances and contributing to a 20% improvement in overall employee performance through enhanced performance management support.
Streamline Onboarding: Led new employee orientation programs, reducing time-to-productivity by 30%, ensuring faster integration and effectiveness of new hires.
Ensure Compliance: Maintained accurate and timely reporting, achieving a 100% accuracy rate in external audits and 95% compliance with internal HR audits, ensuring adherence to policies and regulatory standards.
HR Operations Leader
Sysco Corporation
05.2006 - 08.2022
Drive Process Efficiency: Identified and implemented improvements to HR workflows, achieving a 10% increase in process effectiveness by streamlining operations and reducing error rates.
Stakeholder Collaboration: Served as the primary HR contact for internal stakeholders, resolving operational matters with a 81% satisfaction rate through timely and effective solutions.
End-to-End HR Oversight: Managed the entire HR process lifecycle, ensuring a 98% accuracy rate in onboarding, offboarding, employee data maintenance, and records management.
Compliance Assurance: Maintained strict adherence to HR policies, regulations, and data protection laws, achieving compliance in both internal and external audits.
HR Metrics and Reporting: Generated detailed reports on HR metrics and key performance indicators (KPIs) to drive data-informed decision-making.
Continuous Improvement: Identified areas for HR service improvement, contributing to plans that resulted in a 15% increase in overall HR service delivery effectiveness.
Education
MBA - Human Resource Management
Strayer University
Accomplishments
Pioneered the successful implementation of a new HRIS, streamlining HR Administration, Payroll, Compensation, Talent Management, and Reporting & Analytics for improved efficiency and data accuracy.
Champion Organizational Values: Promote organizational values, leading to a 20% improvement in workplace culture and fostering a positive environment.