Nakia Bradley
McKinney,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Tax Preparer/Customer Service
Colbert Ball Tax Service & Tax Solutions
01.2012 - Current
- Interview clients to obtain additional information on taxable income, deductible expenses and allowances
- Review financial records, including prior tax return forms, income statements, and documentation of expenditures to determine forms needed to prepare return
- Consult tax law attorneys, handbooks and bulletins to determine procedure for preparation of atypical returns
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
Medical Assistant
Spine And Joint Pain Management
02.2021 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Laboratory Technician
Genesis Reference Labs
07.2019 - 05.2024
- Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
- Maintained compliance with regulatory agencies through thorough documentation of laboratory processes and procedures.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Make sure all accounts are balanced and ready for review by commercial and government medical insurance entities
Site Manager
Alphabest Education
10.2012 - 01.2015
- Motivated, trained, developed and oversaw staff and all children on site
- Fostered relationships by creating open and ongoing communication with parents and school administration
- Maintained a weekly control system which included monitoring of billings and payments
- Provided guidance and feedback to help team members strengthen knowledge and skills to accomplish individual and team goals
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Criminal Justice, Accounting
Blinn College
Business Administration, Human Resource Management
Sam Houston State University
Skills
- Organization skills
- Document Preparation
- Income Tax Preparation
- Local, state, and federal tax returns
- Data inputting
- Bookkeeping Expertise
- Payroll familiarity
- Data Entry
- Data Gathering
- Organizational abilities
Organizations
- Alpha Kappa Psi, Professional Business Fraternity
- Order of Eastern Star, Community Development
- Unique Sensations, Youth Mentoring Program
Timeline
Medical Assistant
Spine And Joint Pain Management
02.2021 - 05.2024
Laboratory Technician
Genesis Reference Labs
07.2019 - 05.2024
Site Manager
Alphabest Education
10.2012 - 01.2015
Tax Preparer/Customer Service
Colbert Ball Tax Service & Tax Solutions
01.2012 - Current
Business Administration, Human Resource Management
Sam Houston State University
Criminal Justice, Accounting
Blinn College
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