Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nakia Eubanks

North East,MD

Summary

Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Assistant Restaurant Manager

Rutters
Aberdeen, Maryland
10.2024 - Current
  • Managed inventory levels through accurate ordering per company guidelines.
  • Oversaw receiving, storage, and rotation of all goods to maintain quality control.
  • Scheduled employee shifts according to peak demand times for improved efficiency.
  • Executed customer transactions promptly while ensuring compliance with age restrictions.
  • Interviewed candidates and recommended hires based on assessment of skills.
  • Instructed employees on food preparation techniques and sanitation protocols.
  • Covered shifts during staff absences, ensuring minimal disruption to operations.
  • Maintained strict adherence to food safety guidelines across all team activities.

General Manager

Arena
Aberdeen, Maryland
01.2020 - 10.2024
  • Oversee daily operations of the restaurant, ensuring adherence to food safety guidelines, high standards of customer service, and operational excellence.
  • Manage financial aspects, including budgeting, forecasting, and monitoring financial performance, to achieve business goals.
  • Lead and mentor a diverse team of associates and supervisors, fostering a collaborative and high-performance culture.
  • Develop and implement marketing strategies to drive business growth and enhance customer experience.
  • Supervise multiple shifts, manage inventory, order supplies, and handle cash and receipts according to company policies.
  • Utilize business software to track inventory, manage staff schedules, and perform other administrative tasks.

Assistant Manager

McDonald's
North East, Maryland
01.2011 - 01.2020
  • Managed team operations, including scheduling, training, and performance evaluation, to ensure smooth daily operations.
  • Handled customer transactions, resolved complaints, and maintained high standards of customer service.
  • Managed food costs and inventory, performed daily safety routines, and supported overall operational efficiency.

Education

High School Diploma -

Northeast High
Cecil County

Skills

  • Strategic planning and execution
  • Financial management and budget optimization
  • Leadership and team development
  • Customer relationship management
  • Marketing and business development
  • Inventory and supply chain management
  • Proficient in Microsoft Office Suite and business software
  • Excellent oral and written communication
  • Strong analytical and problem-solving abilities
  • Exceptional organizational and project management skills
  • Cost analysis and savings

Certification

Certification in Servesafe

Timeline

Assistant Restaurant Manager

Rutters
10.2024 - Current

General Manager

Arena
01.2020 - 10.2024

Assistant Manager

McDonald's
01.2011 - 01.2020

High School Diploma -

Northeast High

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