Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Nakia Fulwiley

Raleigh,NC

Summary

Dynamic small business owner with a proven track record at In A Pinch Cleaning, excelling in business development and financial management. Cultivated a loyal customer base through exceptional service and strategic marketing initiatives, achieving consistent growth. Skilled in vendor relations and decision-making, driving operational efficiency and profitability.

Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.

Business professional with extensive experience in small business management, driving operational success and customer satisfaction. Known for collaborative approach to team leadership and achieving impactful results. Reliable and adaptable, excelling in dynamic environments while leveraging strategic planning and resource management skills.

Highly motivated and experienced Owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.

Overview

11
11
years of professional experience

Work History

Small Business Owner

In A Pinch Cleaning
01.2015 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
  • Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.

Education

No Degree - Computer And Information Systems

Salem College
Winston-Salem, NC

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Financial planning
  • New business launch
  • Business development
  • Financial management
  • Operations management
  • Business management and development
  • Customer service
  • Customer service management
  • Decision-making

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Airbnb recognition through effectively helping with business .
  • Documented and resolved accounting which led to more sales.
  • Supervised team of 6 staff members.

Interests

  • High-Intensity Interval Training
  • Half Marathon Runner
  • Digital Art and Animation
  • Coding and Programming

Timeline

Small Business Owner

In A Pinch Cleaning
01.2015 - Current

No Degree - Computer And Information Systems

Salem College

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Nakia Fulwiley