Nakia General
Jacksonville
Summary
Dedicated security professional with extensive experience at Securitas Security Services USA, excelling in emergency response and customer service. Proven ability to maintain safety through vigilant surveillance and effective crowd management. Recognized for strong problem-solving skills and a professional demeanor, ensuring a secure environment for all clients and staff
Experienced with monitoring and securing premises. Utilizes effective communication and quick decision-making skills to manage incidents and emergencies efficiently. Track record of maintaining safe environment through diligent surveillance and proactive threat assessment.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Security Guard
Securitas Security Services USA
07.2022 - 08.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Sort/Flow Team Member
Amazon Jax2
04.2020 - 04.2022
- Contributed to a positive work environment through effective communication and collaboration with team members.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Established strong relationships with vendors, facilitating smoother coordination of orders and deliveries.
- Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
- Participated in regular training sessions to stay updated on company policies, procedures, and product knowledge.
- Collaborated with other departments for efficient allocation of resources and cross-functional support when needed.
- Expedited order fulfillment by efficiently picking items from storage areas and assembling customer purchases.
- Completed assigned tasks within deadline, ensuring smooth flow of operations during peak hours.
- Picked and packed order items.
Security Guard
SAFE Management Of Florida
08.2013 - 11.2019
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Performed bag checks.
- Performed wand checks/Pat downs when necessary.
- Assist in crowd control at big events.
- Guarded restricted areas to prevent unauthorized entry.
Education
Associate of Science - Business Administration
Everest University
Jacksonville, FL08-2012
No Degree - Medical Assistant
United Education Institute
Jacksonville, FL07-2011
GED -
Cornerstone Christian
Townsend, GA05-2009
Skills
- Surveillance techniques
- Emergency response
- Access control
- Incident reporting
- Customer service
- Crowd management
- Patrol procedures
- Problem solving
- Attention to detail
- Professional demeanor
- Verbal and written communication
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- Security protocols
- Reporting skills
- English fluency
- Keen observer
- Emergency awareness
- Report preparation
- Reliability
- Event security
- Crowd control
- Visitor management
- Building patrol
- Detail orientation
- Honest and dependable
- Team player
Timeline
Security Guard
Securitas Security Services USA
07.2022 - 08.2023
Sort/Flow Team Member
Amazon Jax2
04.2020 - 04.2022
Security Guard
SAFE Management Of Florida
08.2013 - 11.2019
Associate of Science - Business Administration
Everest University
No Degree - Medical Assistant
United Education Institute
GED -
Cornerstone Christian
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