Summary
Overview
Work History
Education
Skills
Timeline
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Nakia Henry

Queens,NY

Summary

To secure a challenging position within the Human Services community that offers an opportunity for professional growth.

Results-driven case management professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.

Overview

13
13
years of professional experience

Work History

Case Manager - Residential Program

Rise Well Community Services
06.2017 - 01.2025
  • Provide case management services, housing supports and coordination of services to people with psychiatric disabilities living in scattered apartment settings
  • Prepare support plans as scheduled with residents quarterly
  • Maintain all aspects of resident’s records including admissions, progress notes, discharges, follow-up contacts, etc., on a daily basis
  • Maintain rapport and communication with residents’ treatment teams and support network quarterly or as often as required

Direct Support Professional

Family Residences and Essential Enterprises
01.2016 - 06.2017
  • Certified in CPR/FA/SCIP/AMAP
  • Support individuals of varied intellectual disabilities as well as varied behavioral challenges
  • Assisted individuals to become integrated into their community

Direct Care Worker

PSCH inc.
04.2014 - 11.2015
  • Responsible for residents care, daily living skills, and transportation
  • Document progress towards clients rehabilitation goals
  • Provide instruction on areas of independent skills

Childcare Provider Ages 3-13

Self-employed
01.2013 - 04.2014
  • Prepared nutritional meals, daily
  • Engaged in educational activities
  • Took care of child's hygiene, & kept surroundings clean and organized
  • Maintained child's wardrobe

Seasonal Park Worker

NYC Department of Parks and Recreation
02.2012 - 12.2012
  • General maintenance including; edging, seeding, snow removal, trimming, sweeping, mopping
  • Clean and maintain bathroom facilities
  • Ensured play areas were safe at all times

Education

High School Diploma -

Law, Government, and Community Service High School
Queens, NY

8 & 16 Hour Pre-assessment Training -

Sec-curity Safety Center
Brooklyn, NY

OSHA 10 Hour Training Card -

Queensborough Community College
Oakland Gardens, NY

Skills

  • Problem-solving
  • Time management
  • Case documentation
  • Risk assessment
  • Client advocacy
  • Goal setting
  • Needs assessment

Timeline

Case Manager - Residential Program

Rise Well Community Services
06.2017 - 01.2025

Direct Support Professional

Family Residences and Essential Enterprises
01.2016 - 06.2017

Direct Care Worker

PSCH inc.
04.2014 - 11.2015

Childcare Provider Ages 3-13

Self-employed
01.2013 - 04.2014

Seasonal Park Worker

NYC Department of Parks and Recreation
02.2012 - 12.2012

8 & 16 Hour Pre-assessment Training -

Sec-curity Safety Center

OSHA 10 Hour Training Card -

High School Diploma -

Law, Government, and Community Service High School

Queensborough Community College

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Nakia Henry