Nakia Hill
Odenton,MD
Summary
Detail-oriented professional with a strong background in enrollment management and records oversight. Skilled in data collection and crisis intervention, aiming to enhance client support and ensure compliance with organizational policies.
Overview
8
8
years of professional experience
Work History
Behavior Technician
Project Chesapeake
01.2024 - Current
- Provided direct support to clients with behavioral challenges through individualized intervention plans.
- Implemented data collection methods to monitor client progress and adjust treatment strategies accordingly.
- Trained new staff on best practices for behavior management and client engagement techniques.
- Developed and maintained comprehensive documentation of client interactions and treatment outcomes.
Registrar
Howard County Public Schools
02.2021 - Current
- Managed student enrollment processes, ensuring accurate data entry and compliance with district policies.
- Streamlined data management procedures, improving record-keeping efficiency and accuracy.
- Collaborated with school administrators to resolve enrollment discrepancies and support student placement.
- Mentored junior staff in best practices for handling sensitive student information securely.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Supported students in distress by connecting them with appropriate academic and mental health resources.
- Managed sensitive student information with utmost confidentiality, building trust within academic community.
House Manager
The Arc Central Chesapeake Region
02.2018 - 07.2020
- Oversaw daily operations, ensuring compliance with organizational policies and regulations.
- Coordinated staff schedules and assignments to optimize resource allocation and service delivery.
- Implemented safety protocols, promoting a secure environment for residents and staff members.
- Monitored resident care plans, adjusting services to meet evolving needs effectively.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Education
High School Diploma -
Arundel Senior Highschool
Gambrills, MDNo Degree - EMT
Anne Arundel Community College
Arnold, MDSkills
- Active listening
- Data collection
- Documentation skills
- Prompting and fading strategies
- Records management
- Admissions support
- Database administration
- Enrollment management
- Crisis intervention
- Calendar management
- Letter typing
- Data logging
Timeline
Behavior Technician
Project Chesapeake
01.2024 - Current
Registrar
Howard County Public Schools
02.2021 - Current
House Manager
The Arc Central Chesapeake Region
02.2018 - 07.2020
High School Diploma -
Arundel Senior Highschool
No Degree - EMT
Anne Arundel Community College