Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakia McCoy

Brooklyn,NY

Summary

Successful leader with a proven track record at NYCHA, adept in supervisory experience and inventory control. Excelled in enhancing cleanliness and safety, significantly improving resident satisfaction through strategic staff training and conflict resolution. Skilled in floor care repair, snow removal and Microsoft Office, demonstrating a strong work ethic and attention to detail in maintaining optimal facility functionality.

Overview

26
26
years of professional experience

Work History

Janitorial Maintenance Supervisor

NYCHA
04.2012 - 06.2024
  • Managed waste disposal processes according to environmental regulations, ensuring proper handling of hazardous materials and recycling efforts where applicable.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Assisted in hiring new staff members, providing thorough training in janitorial practices, policies, and procedures to ensure consistent performance across the team.
  • Conducted regular inspections of facilities to identify potential hazards or areas requiring attention, addressing issues promptly to maintain a clean and safe environment.
  • Addressed and resolved staff conflicts, promoting harmonious working environment.
  • Scheduled and prioritized tasks to staff, overseeing work completion.

Caretaker

NYCHA
05.1998 - 04.2012
  • Organized and detail-oriented with a strong work ethic.
  • Maintained a clean and welcoming environment for residents and guests through regular cleaning of lobby, hallways, and restrooms.
  • Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
  • Performed minor maintenance tasks such as changing light bulbs or tightening loose fixtures to maintain optimal facility functionality.
  • Operated buffers and burnishers to clean and polish floors.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Performed snow/ Ice removal from inter/exterior walkways, front, side and rear of Buildings, parking lots, and compound areas, utilizing bobcat, snow plow/blower and shovel.
  • Serviced Inter/exterior compactor for enhanced cleanliness and sanitation.

Education

High School Diploma -

Redirection
Brooklyn, NY
06-1995

Skills

  • Supervisory Experience
  • Staff Training
  • Inventory Control
  • Work Inspection
  • Microsoft Office
  • Conflict Resolution
  • Snow removal
  • Compactor Service

Timeline

Janitorial Maintenance Supervisor

NYCHA
04.2012 - 06.2024

Caretaker

NYCHA
05.1998 - 04.2012

High School Diploma -

Redirection

Similar Profiles

CREATE PROFILE
Nakia McCoy