Summary
Overview
Work History
Education
Skills
Timeline
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Nakia McGuire

Dallas,TX

Summary

Proficient at improving team performance through innovative management techniques and providing resources to succeed.

Overview

7
7
years of professional experience

Work History

Sales Manager

Neiman Marcus Group Ltd
Dallas, TX
10.2024 - Current
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Participated actively in strategic planning sessions with top executives from different divisions.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Created monthly schedules for staff members to ensure adequate coverage during peak hours.
  • Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Resolved customer complaints and issues promptly and professionally.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Identified training needs among staff members and organized relevant workshops accordingly.

Store Manager

REI
Southlake, Texas
06.2023 - 10.2024
  • Creates strategy to drive profitability and support organizational vision for growth
  • Maintain accurate records of employee performance reviews.
  • Identify opportunities for cost savings through waste reduction initiatives.
  • Organize promotional events to increase product awareness.
  • Works with Retail Operations to modify employee availability standards to enhance employee experience.
  • Serves as the Co-Chair of the BIPOC employee resource group
  • Onboards and develops talent to create talent benchmark within region
  • Implemented efficient systems for tracking stock movement.

Flagship Store Manager

Express Clothing
Dallas, TX
01.2021 - 06.2023

  • Owned the planning and performance for all sales and operations
  • Instrumental in building and implementing new district strategies, priorities, and initiatives
  • Influenced positive change within the company culture by resolving employee issues, driving engagement, and retaining top talent
  • Lead managers, and motivated a high performing team of 45+people Onboarded and train leaders to create a center of excellence

  • Partnered with leadership team to understand and implement business plans to drive revenue
  • Drives a culture of accountability, communication, and transparency with best practices and relationship building
  • Coordinated keys events and new store opening to optimize client experience and brand awareness
  • Owned the creation and implementation of DE&I initiatives for the region
  • Created and implemented training plans for new store leaders across multiple regions

Store Director

Sephora USA
Plano, Texas
01.2020 - 12.2021
  • Developed store leaders to deliver strong client experiences and drive consistent results
  • Coached leaders to lead with confidence, plan effectively, and execute effortlessly
  • Lead peer groupthrough various Diversity & Inclusion initiatives, including the development and execution of a Diversity in Hiring service model
  • Oversaw day-to-day store operations to foster efficient and profitable operations
  • Analyzed sales numbers and performance metrics to locate deficits and implement process improvements
  • Set sales targets and budgets for team leads and employees to follow
  • Interviewed and hired prospective employees according to team needs
  • Implemented loss prevention strategies, alleviating shrink. Created and distributed training materials to staff members
  • Leveraged new sales strategies to increase store revenue
  • Evaluated customer feedback and complaints to identify opportunity and improve service

Area Sales Manager

Saks OFF 5TH
Dallas, TX
01.2018 - 07.2020
  • Oversaw day-to-day operations of this high volume retail operation
  • Primary focus’ included sales training, coaching, and development
  • Developed strategies that resulted in double digit growth and profitability
  • Led store visit with various business partners
  • Monitored and evaluated sales performance against a set targets and goals

Education

Bachelor of Science - Communications

Edward Waters University
Jacksonville, FL
05-2008

Skills

  • Driving business growth
  • Operational efficiency
  • Profit and loss analysis
  • Financial data analysis
  • Visual Merchandising operations
  • Leadership development
  • Hiring and onboarding
  • Human Resources Policy and procedures
  • Inventory Management
  • Operations Oversight
  • Expense Tracking
  • Sales contract management
  • Event Planning
  • Vendor Sourcing
  • Business Growth
  • Catering Coordination
  • Workflow Management
  • Meeting planning
  • Logistics Management
  • Food service knowledge
  • Staff Management
  • Budget Management
  • Volunteer Management
  • New Business Development
  • Registration management

Timeline

Sales Manager

Neiman Marcus Group Ltd
10.2024 - Current

Store Manager

REI
06.2023 - 10.2024

Flagship Store Manager

Express Clothing
01.2021 - 06.2023

Store Director

Sephora USA
01.2020 - 12.2021

Area Sales Manager

Saks OFF 5TH
01.2018 - 07.2020

Bachelor of Science - Communications

Edward Waters University

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Nakia McGuire