Overview
Work History
Education
Timeline
Generic

NAKIA PETERSON

Detroit

Overview

21
21
years of professional experience

Work History

Mental Health Technician

the Behavioral Center of Michigan
03.2023 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.

Personal Care Assistant

The Medical Team
08.2019 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Supervisor

HOMELIFESTYLES INC
08.2004 - 08.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Assistant Store Manager

Dollar General Store
02.2016 - 04.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Gender Studies

DENBY HIGH
Detroit, MI
06-1992

Timeline

Mental Health Technician

the Behavioral Center of Michigan
03.2023 - Current

Personal Care Assistant

The Medical Team
08.2019 - Current

Assistant Store Manager

Dollar General Store
02.2016 - 04.2017

Supervisor

HOMELIFESTYLES INC
08.2004 - 08.2019

Gender Studies

DENBY HIGH

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NAKIA PETERSON