Interact daily with assigned clientele and Potential New Clients (PNC) to understand their needs
Communicate daily with my assigned attorney using multiple mediums (i.e. Email, written reports, one on one presentation, etc.) to address any case building, property damage, or case settling issues and direction
Obtain police reports from various police agencies
Set up auto Liability, Uninsured (UM), Underinsured (UIM), and Personal Injury Protection (PIP)/Medical Payment (Med Pay) claims daily
Ensure clientele are receiving medical treatment if necessary and proper policies are being followed
Handle clientele complaint issues, requests, and demands accordingly
Resolve client’s property damage issues providing client with their respective options
File management encompassing keeping files organized and filing mail/faxes daily
CONTRACTS ADMINISTRATOR
Armor Defense, Inc.
Plano, TX
10.2018 - 11.2024
Managed the contract lifecycle management program via Salesforce
Assist with identifying vendor risks for high-risk vendors or contract issues, as needed
Performed
Procured company vendors (reviewed and approved contracts, invoices, etc. via Salesforce)
Maintained company’s document repository database of over 400 customer and vendor contracts
Responsible for corporate governance state filings (company registrations in specific states, annual reports, officer demographics, etc.)
Provide corporate maintenance (formations, dissolutions, annual reports, etc.)
Maintained all legal records and contracts filing system
Generated monthly vendor contract reports and met with company stakeholders on renewing/expiring contracts
Respond to compliance audits, including PCI, HIPAA, ISO, and financial/ transactional audits
Assist with contractor on-boarding and ongoing internal access