Nakia Troutman, Ed.D.

Provide leadership for university-wide enrollment and student success functions, including admissions, recruitment, financial aid, student life, disability services, advising, and other academic support. Partner with executive leadership to align enrollment and student services with institutional goals, while driving initiatives that strengthen student outcomes, fiscal responsibility, and stakeholder engagement.

• Achieved a 14% year-over-year enrollment credit hour growth and increased student headcount by 600 students (also a 14% rise) for Fall 2025.
• Increased overall enrollment for Spring 2024 by 6% after five years of decline.

Previous Role: Assistant Vice President of Special Projects May 2024- Oct 2024

Directed cross-departmental initiatives and high-priority projects supporting the institution’s enrollment and student success objectives. Provided strategic oversight for operational improvements and coordinated with senior leadership to ensure alignment with institutional priorities.

• Stabilized enrollment after five consecutive years of decline, delivering the institution’s first year-over-year increase in student credit hours for Fall 2024 semester.
• Strengthened cross-functional collaboration among enrollment, academic, and student services teams.
• Developed and launched a strategic communication plan across student services departments.

Directed all campus operations, including admissions, facilities, financial aid, IT, and student support services. Oversaw budgets, ensured compliance with institutional policies, and cultivated partnerships to strengthen enrollment growth. Promoted a high-performance culture focused on operational excellence and student experience.

• Exceeded enrollment targets within the first three quarters of the campus launch, outperforming initial projections.
• Enrolled more than 500 students within the first year of operations, establishing a strong foundation for sustained growth.

Built and maintained new partnerships with businesses, agencies, and higher education institutions. Advanced institutional visibility through outreach, DEI initiatives, industry partnerships and regional engagement.

• Increased executed community partnerships by 90%, driving stronger local engagement.
• Developed a comprehensive outreach playbook to support business and grassroots development efforts.

• Previous Role: Senior Director of Admissions

Led two separate admissions teams (Nursing admissions and Psychology graduate program admissions).

• Exceeded first-year Psychology graduate program enrollment goal by 83% following campus launch.
• Expanded Nursing program enrollments by 30%, creating a waitlist for the first time in program history.

Oversaw campus operations including admissions, advising, and financial aid. Held full P&L responsibility, directed enrollment forecasting, and implemented strategies that improved retention and reduced student attrition.

• Increased student retention by 6% while cutting drop rates by 14%.
• Achieved $106K in quarterly cost savings through streamlined operations.
• Mentored staff, producing the highest number of leadership promotions within the university.