Nakia Whitney
Des Moines,IA
Summary
Motivated Worker with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving and cleaning. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Resourceful Custodian knowledgeable about unique cleaning procedures paired with deep familiarity of major health codes and standards. Versed in meticulously cleaning and maintaining buildings, grounds and facilities. Strong understanding of chemical liquids and hazardous components.
Overview
6
6
years of professional experience
Work History
Janitor
Cleaning Connection
Des Moines, IA
02.2026 - 09.2026
- Swept, mopped, and vacuumed surfaces using janitorial tools and supplies.
- Cleaned floors, restrooms, and common areas following Cleaning Connection standards.
- Emptied trash bins and replaced liners throughout assigned building areas.
Crew Member
Taco Johns
DesMoines, IA
01.2024 - 10.2024
- Prepared and served food items, ensuring adherence to restaurant standards for quality and presentation.
- Maintained cleanliness of dining area and kitchen equipment to support a safe and welcoming environment.
- Assisted customers with menu selections and special requests to enhance their dining experience.
Crew Member
Culver's
Des Moines, IA
01.2023 - 04.2023
- Guided customers in menu selections and accommodated special requests to enhance dining experience.
- Prepared and served food items to meet restaurant standards, ensuring quality and presentation.
- Maintained cleanliness of dining area and kitchen equipment.
- Processed orders and payments accurately using cash register, contributing to smooth transaction flow.
Crew Member
McDonald's
Des Moines, IA
07.2021 - 02.2022
- Prepared drinks, lattes, smoothies, and ice cream to meet customer preferences.
- Took customer orders from drivers to ensure accurate and timely service.
- Cleaned a restaurant to maintain hygiene standards.
Cashier
Hy-Vee-Des Moines
Des Moines, IA
12.2020 - 04.2021
- Operated cashier and bagged customer items efficiently.
- Gathered shopping carts from parking lot to maintain store organization. outside during various weather conditions to ensure store readiness.
- Retrieved shopping carts during rainy conditions to keep the store organized. during rainy conditions to keep the store organized and accessible.
Cashier
Walgreens
Des Moines, IA
07.2020 - 11.2020
- Operated cashier and accurately processed customer transactions.
- Assisted customers with inquiries and resolved issues effectively.
- Assisted customers with inquiries and resolved issues effectively.
Education
Bachelor of Science - Game And Interactive Media Design
Southern New Hampshire University
Hooksett, NH 01.2025 - 06.2025
High school diploma -
Lincoln High School
Des Moines, IASkills
- Serving
- Food service
- Cash handling
- Cash register
- Sanitation practices
- Safety compliance
- Restaurant sanitation
- Customer service
- Menu knowledge
- Time management
- Inventory management
- Organizational skills
- Team collaboration
- Problem solving
- Effective communication
- Restaurant sanitation
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Janitor
Cleaning Connection
02.2026 - 09.2026
Bachelor of Science - Game And Interactive Media Design
Southern New Hampshire University
01.2025 - 06.2025
Crew Member
Taco Johns
01.2024 - 10.2024
Crew Member
Culver's
01.2023 - 04.2023
Crew Member
McDonald's
07.2021 - 02.2022
Cashier
Hy-Vee-Des Moines
12.2020 - 04.2021
Cashier
Walgreens
07.2020 - 11.2020
High school diploma -
Lincoln High School