Nakia Winston

• Management of Southern region team of 15 Intact family case managers and 3 supervisors.
• Identified program obstacles and communicated possible impacts to team. Including review of dashboard data on a monthly basis to track program progress and identify areas of improvement.
• Coached team members on professional development opportunities, contributing to improved overall performance.
• Developed procedures for high quality performance and monitoring of the program for success
• Facilitation of meetings with community stakeholders and DCFS peers.
• Review of high-risk cases, court reporting, and program budget
• Review of billing, case openings, and case closings.

• Supervise a team of 5 caseworkers serving children and families to reach permanency.
• Promoted positive relationships between clients, caregivers, and other stakeholders through effective communication.
• Review data for service delivery improvement and implementation of plans to improve childhood/family outcomes.

Crisis counseling as needed for a school of 475 students

• Push in classroom presentations on social emotional topics
• Gathering and reviewing data for quality improvement
• Reporting of suspected child abuse and neglect
• Tracking of truancy/attendance

I assisted in the development of a treatment foster care program. The job duties included identifying potential foster parents and training foster parents in trauma in preparation of providing safe and nurturing home for children in MO- Children's division custody. Additional duties included writing home studies for those foster families to obtain licensure and ongoing case management duties.