Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nakiba Tuggle

Westbury

Summary

Human Resources professional with experience in employee relations, recruitment, and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in talent acquisition, conflict resolution, and policy implementation. Known for reliability and effective communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Behavior Technician

NESS Cares
04.2024 - 12.2024
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Applied Behavioral Analysis Therapist

Applied ABC
10.2020 - 05.2022
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
  • Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
  • Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.

COVID-19 Contact Tracer

Staffing Solutions Organization
12.2020 - 06.2021
  • Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
  • Provided emotional support for distressed individuals during difficult conversations surrounding their potential exposure to COVID19.
  • Enhanced community safety, providing clear guidance on isolation and quarantine procedures to exposed individuals.
  • Improved contact tracing efficiency with accurate data entry and case management system utilization.

Agency Sales Representative

Colonial Life
10.2019 - 08.2020
  • - Assisted employers in managing the complexities of employee benefits through proven business solutions.
  • - Educated employees on their benefit options and identified areas where additional financial protection was needed.

Licensed Insurance Agent

New York Life Insurance Company
02.2017 - 07.2017
  • - Provided advice and recommendations to clients on insurance products aligned with their needs and financial goals.
  • - Acted as an intermediary between insurance companies and clients, processing applications, claims, and payments.
  • - Delivered excellent customer service to retain clients and resolve inquiries or complaints.
  • - Expanded customer base by prospecting, meeting with new clients, and assessing their insurance and financial objectives.

Education

Master of Science - Psychology

Mercy College
Dobbs Ferry, NY
01-2025

Bachelor of Arts - Human Development

SUNY Empire State College
Saratoga Springs, NY
09-2021

Skills

  • - Insurance Sales & Customer Service
  • - Employee Benefits Education
  • - Client Relationship Management
  • - Prospecting & Lead Generation
  • - Needs-Based Consultative Selling
  • - Claims & Application Processing
  • - Conflict Resolution & Client Retention
  • Active listening
  • Documentation skills
  • Appointment setting
  • Goal setting
  • Social skills development
  • Behavioral management
  • Positive reinforcement
  • Behavior treatment plans
  • Skill development
  • Behavior intervention plans

Certification

- Life, Accident & Health Insurance License (New York State)

Timeline

Behavior Technician

NESS Cares
04.2024 - 12.2024

COVID-19 Contact Tracer

Staffing Solutions Organization
12.2020 - 06.2021

Applied Behavioral Analysis Therapist

Applied ABC
10.2020 - 05.2022

Agency Sales Representative

Colonial Life
10.2019 - 08.2020

Licensed Insurance Agent

New York Life Insurance Company
02.2017 - 07.2017

Master of Science - Psychology

Mercy College

Bachelor of Arts - Human Development

SUNY Empire State College

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