Summary
Overview
Work History
Education
Skills
Traveling , Volunteering and participation in various military activities.
Timeline
Generic

Nakiia Harrison

Homestead,FL

Summary

Of Defense in various civilian positions, have provided over 15 years of excellent customer service. In absence of employment, volunteer and support family, while seeking education for up skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Administrative specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer Service and training in Supply. Motivated to learn, grow and excel in the Non for Profit industry.

Overview

1
1
year of professional experience

Work History

C.W.T./ Physical, Therapy Assisted

Miami Veterans Hospital
Miami, FL
04.2022 - 06.2022
  • Assisted patients uses of wheelchairs, braces, canes, crutches and prosthetic devices.
  • Assembled prosthetic devices.
  • Ordered and stocked supplies.
  • Delivered prosthetics to patients hospital beds.
  • Sanitized used equipment and changed beds.
  • Identified issues, analyzed information and provided solutions to problems
  • Participated in team-building activities to enhance working relationships
  • Delivered services to customer locations within specific timeframes
  • Used coordination and planning skills to achieve results according to schedule

Field Canvasser

Vac 305
Miami, FL
05.2021 - 07.2021
  • Went to over 500 doors, high traffic areas, and made cold calls daily to educate and sign up potential residence for Covid-19 vaccines.
  • Increased team efficiency by communicating frequently with coworkers about high traffic areas and weather conditions.
  • Collected and documented voter opinions on Candidacy, local, regional and national topics
  • Explained questions in better detail for interviewees to allow truthful answers
  • Obtained updated contact information from all subjects and verified data for accuracy
  • Conducted interviews with participants to assess eligibility
  • Identified issues, analyzed information and provided solutions to problems

Logistics Officer

State Emergency Management Agency
Miami, FL
03.2021 - 06.2021
  • Managed functional areas of logistics.
  • Collaborated with project managers to discuss procurement, logistics and service requirements for worksites and field.
  • Collaborated with warehouse department staff to facilitate smooth deliveries.
  • Managed logistic supplies and distribution for over 500 employees.
  • Provided support to commander and executive staff members.
  • Supervised logistics functions and operations.
  • Maintained security of high value equipment.
  • Detected and enforced improvement opportunities.
  • Attend staff briefings.

Campaign Canvasser

South Dade Democats
Homestead, FL
10.2020 - 11.2020
  • Went to 300 doors over 45 miles daily to educate and sign up potential voters.
  • Collected and documented voter opinions on candidates.
  • Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions and app issues.
  • Interacted with and educated with voters to promote Presidential campaign.
  • Planned routes and door-to-door scripts effectively to exceed 100 doors in 4 hours.

Census Enumerator

The Census Bureau
Miami, FL
08.2020 - 10.2020
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
  • Met with supervisor to review procedures, report issues or concerns and receive instructions.

Call Center Customer Service Representative

Alorica
Cutler Bay, FL
11.2019 - 01.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Documented and detailed calls and complaints using call center's database.
  • Resolved concerns with eligibility services to meet deadlines.
  • Enrolled government affiliated members and eligible family into health care plans.

Education

Associate of Science - Mental Health And Human Services

Kingsborough Community College of The City University of New York
Brooklyn, NY
06.2009

Skills

  • MS Office
  • Teamwork and Collaboration
  • Self-Motivated
  • Decision-Making
  • Team Building
  • Flexible and Adaptable
  • Data Entry
  • Interpersonal Communication
  • Organization and Time Management
  • Attention to Detail
  • First Aid/CPR
  • Multitasking Abilities
  • Excellent Communication

Traveling , Volunteering and participation in various military activities.

I travel around the continents for exploring self educating with my family. I volunteer to assist my community in any way possible. I plant trees, assist in food banks, and assisting at a farm and ranch. I attend many Veteran therapeutic activities and retreats.

Timeline

C.W.T./ Physical, Therapy Assisted

Miami Veterans Hospital
04.2022 - 06.2022

Field Canvasser

Vac 305
05.2021 - 07.2021

Logistics Officer

State Emergency Management Agency
03.2021 - 06.2021

Campaign Canvasser

South Dade Democats
10.2020 - 11.2020

Census Enumerator

The Census Bureau
08.2020 - 10.2020

Call Center Customer Service Representative

Alorica
11.2019 - 01.2020

Associate of Science - Mental Health And Human Services

Kingsborough Community College of The City University of New York

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Nakiia Harrison