Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakisha Perry

Wendell,NC

Summary

Proven track record in enhancing passenger experience and safety as a Bus Operator at RATP Dev, leveraging strong customer relations skills and a clean driving record. Excelled in vehicle inspection and defensive driving, consistently meeting on-time performance goals. Skilled in conflict resolution and efficient route navigation, significantly contributing to operational efficiency and customer satisfaction.

Overview

24
24
years of professional experience

Work History

Bus Operator

RATP Dev
07.2015 - 03.2024
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Accepted and processed fares.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Transported customers to and from Location.

Bus Driver

Wake County Public Schools
09.2000 - 06.2015
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Transported passengers safely along prescribed routes according to tight schedules.

Administrative Assistant

Alcoholism Treatment Center
06.2006 - 05.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.

Administrative Assistant Ll

Wake County Human Services
12.2004 - 05.2006
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

High - Certified Nursing Assistant

Wake Technical Community College
Raleigh, NC
12.1995

Diploma -

Athens Drive High School
Raleigh, NC
06.1995

Skills

  • Clean Driving Record
  • Vehicle Inspection
  • Fuel Efficiency
  • Defensive Driving
  • Customer relations skills
  • Route Navigation

Timeline

Bus Operator

RATP Dev
07.2015 - 03.2024

Administrative Assistant

Alcoholism Treatment Center
06.2006 - 05.2014

Administrative Assistant Ll

Wake County Human Services
12.2004 - 05.2006

Bus Driver

Wake County Public Schools
09.2000 - 06.2015

High - Certified Nursing Assistant

Wake Technical Community College

Diploma -

Athens Drive High School
Nakisha Perry