Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakisha Torres

Ocala,FL

Summary

Clinical professional prepared to contribute to healthcare teams by leveraging hands-on experience in patient care and administrative duties. Known for reliability and ability to adapt to changing needs in fast-paced environments. Expertise in patient record management, medical terminology, and clinical support, with strong focus on teamwork and achieving optimal patient outcomes.

Overview

19
19
years of professional experience

Work History

Clinical Assistant

SIMED
08.2014 - 09.2025
  • Assisted in patient intake and registration processes, ensuring accurate documentation and data entry.
  • Supported clinical staff with routine tasks, enhancing workflow efficiency in a fast-paced environment.
  • Coordinated appointment scheduling, improving patient access to necessary services and reducing wait times.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Enhanced patient care by efficiently managing medical records and coordinating appointments.
  • Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
  • Performed medical records management, including filing, organizing and scanning documents.

Clerk Specialist

Heart Of Florida Health Centers
08.2012 - 11.2013
  • Developed and maintained efficient filing systems to enhance document retrieval processes.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Enhanced patient care by efficiently managing medical records and coordinating appointments.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Coordinated appointment scheduling, improving patient access to necessary services and reducing wait times.
  • Supported clinical staff with routine tasks, enhancing workflow efficiency in a fast-paced environment.

Clinical Assistant

MCHD
11.2006 - 08.2012
  • Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
  • Coordinated referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
  • Streamlined office procedures by organizing filing systems and updating electronic health records accurately.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Assisted in patient intake and registration processes, ensuring accurate documentation and data entry.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Enhanced patient care by efficiently managing medical records and coordinating appointments.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Supported clinical staff with routine tasks, enhancing workflow efficiency in a fast-paced environment.

Education

High School Diploma -

Heidelberg American High
Heidelberg, Germany
06-1996

Skills

  • Appointment scheduling
  • Document filing
  • Telephone etiquette
  • Electronic health records
  • Clinical support
  • Patient scheduling
  • Knowledgeable in [software]
  • Patient confidentiality
  • Verbal and written communication
  • Insurance verification
  • Electronic health records management
  • HIPAA compliance

Timeline

Clinical Assistant

SIMED
08.2014 - 09.2025

Clerk Specialist

Heart Of Florida Health Centers
08.2012 - 11.2013

Clinical Assistant

MCHD
11.2006 - 08.2012

High School Diploma -

Heidelberg American High
Nakisha Torres