NaKisha West
Saginaw,Michigan
Summary
Leverage my extensive experience in supply chain and logistics to deliver products to efficiently deliver products to customers and overall, accelerate company growth.
Overview
19
19
years of professional experience
Work History
Route Sales Representative
Frito Lay
Bay City, MI
09.2023 - Current
- Developed and maintained relationships with current customers.
- Developed and implemented strategies to increase sales volume.
- Organized deliveries according to customer needs.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
- Ensured compliance with all federal, state, local laws governing transportation of goods.
- Responded quickly to customer inquiries regarding products or services.
- Adhered to company safety policies while operating company vehicle.
Supply Chain Scheduling Specialist
Dow Chemical Co
Midland, MI
10.2022 - 06.2023
- Implement new external manufacturing agreements and execute existing agreements
- Serve as a local site coordinator/planner for integration of internal demand, utilities and environmental operations at the Ringwood, IL facility
- Manage warehouse inventory quantities to meet demand plans
- Develop plans to move slow-moving inventory
- Identify, prioritize, and address supply issues (e.g., short-term capacity constraints, product shortage, emergency customer order received, uncovered production requirement, etc.) Lead collaboration with customer service, manufacturing, logistics, third-party service providers and business partners to meet business obligations in case of unplanned events
- Ensure proper maintenance of production parameters (material masters, work centers, routings) to ensure effective planning.
Logistics Technician Specialist
Dow Chemical Co
Midland, MI
11.2018 - 10.2022
- Packaging products for our global customers
- Focal point for material movement
- Interacting with chemical processes
- Preparing raw materials for operations
- Arranging, stacking, and repackaging multiple materials and products
- Safe operation of a forklift or other heavy equipment
- Basic IOE (Isolation of energy)
- Opened and checked deliveries to verify contents and resolve issues with vendors
- Utilized SAP to organize and maintain shipment records, supply totals and inventory data.
- Created detailed reports on any accidents or incidents that occurred in the workplace.
- Trained staff on how to safely operate machinery and equipment.
- Communicated regularly with management about any changes or updates to safety protocols.
- Advised senior management on best practices for maintaining a safe work environment.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Operations Technician
Xalt Energy
Midland, MI
06.2015 - 06.2016
- Monitor machine cycles and mill operation to detect jamming and to ensure that products conform to specifications
- Adjust and correct machine set-ups to reduce thicknesses, reshape products, and eliminate product defects
- Following standard operating procedures to ensure a safe and efficient work environment
- Perform inspection of shipping contents and verified accuracy against invoices and manifest
- Observe inventory allocation to maintain materials needs and production deadlines.
Production/Forklift Operator
TRW Automotive
Saginaw, MI
10.2006 - 02.2014
- Shipping and receiving
- Assembly line operation
- Inventory inspection
- Fill out daily paperwork and production log accurately
- Kept machines and work area clean and neat.
Youth Care Provider
Wolverine Human Services
Vassar, MI
06.2005 - 10.2006
- Life skills coaching
- Education mentoring
- Define structure and boundaries of behavior to young people, acting as a positive role model, so they understand daily routines expected
- Youth behavioral analysis.
Education
Public Administration Master's - Criminal Justice
Columbia Southern University
Orange Beach, AL01-2020
Criminal Justice Bachelor's - Criminal Justice
Ferris State University
Big Rapids, MI01-2015
Work Keys certification -
Michigan Works
Saginaw, MI01-2014
Forklift certification -
TRW
Saginaw, MI04-2007
Skills
- SAP
- Microsoft Office (Word, Excel, PowerPoint)
- Sales & Operating Planning (S&OP)
- Operate Heavy Machinery
- Detail Oriented
- High Collaboration
- Safety audits
- Hazard Identification
- Chemical Handling
- Incident Reporting
- Hazardous waste management
- Workplace hazard mitigation
- OPD
- ODMS
- Life Critical Standards
Timeline
Route Sales Representative
Frito Lay
09.2023 - Current
Supply Chain Scheduling Specialist
Dow Chemical Co
10.2022 - 06.2023
Logistics Technician Specialist
Dow Chemical Co
11.2018 - 10.2022
Operations Technician
Xalt Energy
06.2015 - 06.2016
Production/Forklift Operator
TRW Automotive
10.2006 - 02.2014
Youth Care Provider
Wolverine Human Services
06.2005 - 10.2006
Public Administration Master's - Criminal Justice
Columbia Southern University
Criminal Justice Bachelor's - Criminal Justice
Ferris State University
Work Keys certification -
Michigan Works
Forklift certification -
TRW
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