Nakita Battle
PA
Raleigh,NC
Summary
Experienced Office Management.Administrative professional with 3 years.
Optimizing productivity. Efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational technical and business acumen.
Overview
14
14
years of professional experience
Work History
Hit Making Recording Studio
Jason
2023.04 - 2023.11
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Organized and maintained client databases for accurate communication information.
- Managed over 50 customer calls
- Increased and gained more clients by 20 %
- Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Developed and implemented strategies to increase studio visibility and reach more clients.
- Facilitated communication between clients, staff and vendors for smooth project processes.
- Recruited, trained, and developed high-performing and customer-focused team from scratch.
- Kept accurate budgets with all expenses tracked and accounted for.
- Implemented marketing strategies to promote studio to potential clients.
- Oversaw audio and video recording and mixing for high-quality studio output.
- Collaborated with design teams in promotional materials development to market studio activity.
- Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
- Created policies and procedures for company and delivered company-wide training to employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated vendor and supplier contracts to secure optimal rates for studio services.
C Records
Roger
2010.01 - 2015.01
- Checked records for accuracy and completeness, and corrected errors.
- Processed and scanned files into electronic databases.
- Accessed and used computer software applications to update and maintain records.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
- Worked Calendars
- Attended Recording Studio Sessions
- Booked transportation etc
- Answered queries by locating and retrieving necessary files.
- Retrieved and disseminated information from computer databases.
- Prepared files for archiving and exchanges, tracking file movement and history.
- Made appropriate file information updates and system upgrades.
- Composed correspondence to internal and external parties as requested.
- Added, modified and purged file entries.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Trained 100 plus direct reports on department procedures and policies to maximize department productivity
Education
Bachelor of Science - Music Production
FSU University
Los Angeles01.2018
Skills
- Video Recording Proficiency
- Problem Solving
- Arrange Recording Studio Sessions
- Arranged Appointments etc
- Proofreading Proficiency
- Transcription Accuracy
- Data Entry Expertise
- Excellent Listening
- Technical Knowledge
- Project Coordination
- Software Proficiency
- Team Collaboration
- Language Fluency
- Interpersonal Skills
- Meeting Etiquette
- Client Relations
Timeline
Hit Making Recording Studio
Jason
2023.04 - 2023.11
C Records
Roger
2010.01 - 2015.01
Bachelor of Science - Music Production
FSU University
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