Summary
Overview
Work History
Education
Skills
Timeline
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Nakita Benac

Courtland,AL

Summary

Outgoing Server offering 6 years of experience in fast-paced environments. Proven customer service, multitasking and organization skills. Always works to drive customer loyalty and increase sales.

Overview

17
17
years of professional experience

Work History

Cashier

Tractor Supply Company
Moulton, AL
09.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Cashier

Sheltons Jiffy mart
Moulton, AL
01.2023 - 09.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.

Sandwich Artist

Subway
Athens, AL
06.2016 - 12.2016
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Organized food preparation stations and regularly replenished supplies.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.

server

Waffle House
Athens, AL
05.2008 - 09.2015
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.

Education

GED -

West Limestone High School
Lester, AL
12.2014

Skills

  • Kitchen cleanliness and organization
  • Food service standards
  • Food handling and sanitization
  • Sandwich artistry
  • Guest service
  • Payment transactions
  • Cleaning and sanitation
  • Issue resolution

Timeline

Cashier

Tractor Supply Company
09.2024 - Current

Cashier

Sheltons Jiffy mart
01.2023 - 09.2024

Sandwich Artist

Subway
06.2016 - 12.2016

server

Waffle House
05.2008 - 09.2015

GED -

West Limestone High School

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Nakita Benac