Nakita Boyd
Portsmouth,VA
Summary
High-performing Operations manager with over 7 years of experience delivering successful improvement of business operations, profitable and team development. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
Target Logistics
Suffolk, VA
05.2016 - Current
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Created detailed reports on the performance of individual departments within operations.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Built strong operational teams to meet process and production demands.
- Measured and reviewed performance via KPIs and metrics.
- Contributed to proposal and contract development, negotiations and meetings.
Education
Bachelor of Science - Business Management
University of Minnesota - Crookston
Crookston, MN05.2025
Skills
- Data Analysis
- Organizational Management
- Performance Monitoring
- Business Planning
- Schedule Management
- Business Administration
- Six Sigma Certification
- Supply Chain Distribution
- Microsoft Office Expertise
- Warehouse Operations
- Cultural Awareness
- Health and Safety Compliance
- Document Control
Certification
- Six Sigma Certification (Green Belt)
Affiliations
- I volunteer at the local Elementary School where, I am passionate about helping others and contributing to the betterment of their local area.
Timeline
Operations Manager
Target Logistics
05.2016 - Current
Bachelor of Science - Business Management
University of Minnesota - Crookston
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