Student-focused Substitute Teacher accomplished in managing classrooms and delivering lessons. Careful about following teachers' plans and maintaining discipline. Offers great computer skills and solid understanding of classroom technology.
Overview
24
24
years of professional experience
Work History
Substitute Teacher
Kelly Educational Services
04.2024 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Receptionist/Switchboard Operator
Alabama Southern Community College
05.2010 - 09.2017
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed multiple tasks and met time-sensitive deadlines.
Corresponded with clients through email, telephone, or postal mail.
Responded to inquiries from callers seeking information.
Compiled information from files and research to satisfy information requests.
Helped office staff prepare reports and presentations for internal or client-related use.
Director Secretary
University of West Alabama Campus School
06.2009 - 10.2009
Scheduled appointments and conducted follow-up calls to clients.
Provided clerical support to company employees by copying, faxing, and filing documents.
Answered multi-line phone system and enthusiastically greeted callers.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Entered data into system and updated customer contacts with information to keep records current.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Instructional Aide
Monroe County Board of Education
08.2003 - 05.2006
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Provided support during classes, group lessons, and classroom activities.
Supported student learning objectives through personalized and small group assistance.
Assisted teachers in developing and implementing lesson plans.
Maintained safety and security by overseeing students in recess environments.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Switchboard Operator
Thomasville Mental Health
05.2000 - 08.2003
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Connected callers with appropriate professional, department, or business.
Documented messages and forwarded to correct individual.
Operated switchboard and routed incoming calls to appropriate departments.
Monitored call queues and worked quickly to answer and resolve inquiries within target timeframes.
Assisted colleagues with achieving task requirements, aiding team productivity and performance.