Nakita Helton
Summary
Senior management professional with over 10 years of experience in Healthcare Administration and Management, Healthcare Manufacturing, Medical Device, Project Management, Process Improvement, Training and Curriculum Development. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Clear and concise communicator with an insightful and diligent approach. History of successfully creating and implementing improvement plans for policies, plans and guidelines. Highly accurate, productive, and goal-driven with excellent skills in verbal and written communication, decision making and resource coordination.
Overview
14
14
years of professional experience
Work History
QUALITY IMPROVEMENT COORDINATOR
AdventHealth Parker
05.2021 - Current
- Ability to work with individuals at all organizational levels
- Investigates problems, finds root causes, and develops solutions
- Utilizes various process improvement methodologies (Lean & Kotter's Change Management)
- Organizes, compiles, and reports QI data for both hospital and medical staff departments to identify trends, establish priorities, and recommend improvement activities
- Data collection, submission, analysis, and measurement skills to set key performance indicators and measure progress
- Participates in quality improvement initiatives related to regulatory requirements
- Coordinated effort to gather data and prepare reports to meet quality and regulatory requirements
- Working member of Quality Patient and Safety committee; attends medical staff department and committee meetings and other pertinent meetings to ensure organization's overall QI plan implementation and compliance
- Prepared for Joint Commission surveys, answer findings, generate reports & recommendations.
CATEGORY ANALYST
Centura Health
01.2019 - 05.2021
- Provided monthly, quarterly, and ad-hoc analysis and reporting of current medical device and tissue inventory within system and specific interpretation of data to identify and develop trends and their implications
- Managed and Support Inventory Management Systems across all entities
- Collaborated with various department/department leaders on different projects
- Ability to work with individuals at all organizational levels such as process improvement efforts
- Investigate problems, finds root causes, and develops solutions
- Coordinated department level organizational training for inventory systems
- Helped to build relationships with key stakeholder groups across the organization to understand business requirements and opportunities for the system
- Supported business partners in vendor negotiations and cost increase justifications.
INVENTORY CONTROL MANAGER
AlloSource
01.2012 - 06.2017
- Managed daily Department level operations (15 personnel, 4 supervisors, 3 shifts)
- Recruited, interviewed, hired, trained, and coached new employees; 4 employees annually, assigned tasks, reviewed employee performance, gave feedback, conducted personal & disciplinary counseling
- Developed job descriptions according to HR policies and procedures
- Organized department by established regulations; adhered to legal, organizational & staff guidelines
- Developed and owned standard operating procedures, documents work instructions in accordance with safety quality and regulatory requirements
- Conducted department level organizational training; coordinated with training manager
- Inventoried warehouse stock on monthly, quarterly and annual basis
- Collaborated with other departments within facility to educate and understand how functions affect inventory
- Maintained appropriate levels of personnel (this includes hiring, promoting, assigning, maintaining compensation levels; approve merit evaluations and salary increases
- Implemented ongoing Performance Improvement Processes
- Prepared for Federal Drug Administration audits, answer findings, generate reports & recommendations
- Lead incident investigations, coordinated with safety manager, and ensure all Occupational Safety and Health Administration (OSHA) requirements are adhered to.
SUPPLY CHAIN SUPERVISOR
AlloSource
01.2010 - 01.2012
- Subject matter expert for departmental processes
- Assisted in developing and revising standard operating procedures and work instructions
- Assisted in development and maintenance of procedures in accordance with safety quality and regulatory requirements and conducted process improvement projects
- Reported weekly and monthly project results to management
- Participated in cross-functional projects with management, department, and shift supervisors
- Assisted in tracking and trending established metrics to ensure department objectives
- Provided weekly and monthly productivity and progress reports to management
- Provided weekly updates and status reports relating to throughput and productivity priorities
- Analyzed business operations to quickly resolve problems and manage workflow process to keep projects on track
- Performed cycle counts to verify accuracy of on-hand inventory for numerous products
- Developed and maintained policies to optimize logistics procedures and enhance operational efficiency.
Education
Master of Science - Healthcare Administration/Healthcare Management
University of Phoenix
Centennial, CO09.2019
Bachelor of Science - Health Administration/Healthcare Management
University of Phoenix
Centennial, CO06.2014
Skills
- Continuous Quality Improvement (CQI)
- Problem Resolution
- Project Management
- Performance Improvement
- Training Coordination and Development
- Quality Improvement Activities
- Lean/Kotter Change Management
- Utilization Review
- Process Updates
- Training Implementation
- Onsite Visits
- Project management abilities
Accomplishments
- Supervisor Performance Comment: “In a few words, can-do attitude, Nakita gets the job done!” 100% accuracy record.
- Organization Transformation and Transition Manager; oversaw organization operation transition from Cincinnati OH and Utah to Denver CO; 3-year project, personnel, equipment, inventory.
- Process improvement; revamped operations management processes; 4 year process.
- Interim Inventory Control Department Director, 2012.
Timeline
QUALITY IMPROVEMENT COORDINATOR
AdventHealth Parker
05.2021 - Current
CATEGORY ANALYST
Centura Health
01.2019 - 05.2021
INVENTORY CONTROL MANAGER
AlloSource
01.2012 - 06.2017
SUPPLY CHAIN SUPERVISOR
AlloSource
01.2010 - 01.2012
Master of Science - Healthcare Administration/Healthcare Management
University of Phoenix
Bachelor of Science - Health Administration/Healthcare Management
University of Phoenix
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