Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakita Pratcher

Goshen,IN

Summary

Responsible Hotel Coordinator with thorough understanding of guest and customer service expectations. Strong leader possessing outstanding work ethic and integrity. Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.

Overview

5
5
years of professional experience

Work History

Hotel Management Trainee

Van Buren Hotel
Middlebury, Indiana
03.2019 - 07.2022
  • Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems
  • Maintained positive lobby presence, pleasantly greeting guests and employees
  • Answered telephone calls and emails to assist customers in making reservations
  • Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
  • Hired and trained new employees, demonstrating best methods for serving clients and guests

Lead Machine Op

Shiloh
06.2019 - 02.2021

Assist in the installation, maintenance, and repair of machinery.
Operate tools in order to aid in the manufacturing process.
Perform periodic checks on equipment and solve problems as detected.
Work with others in order to ensure that equipment is in proper working order.
Observe and follow company safety rules and regulations.

Education

High School Diploma -

Elkhart Menorial
General Studies
05.1989

Skills

  • Procurement Strategies
  • Guest Experiences
  • Safe Food Handling Practices
  • Large-Scale Events Planning
  • Strategic Planning
  • Guest Accommodations
  • Operational Efficiency
  • Hotel Signage
  • Hotel Reservations
  • Facility Management
  • Food Service Operations

Timeline

Lead Machine Op

Shiloh
06.2019 - 02.2021

Hotel Management Trainee

Van Buren Hotel
03.2019 - 07.2022

High School Diploma -

Elkhart Menorial
Nakita Pratcher