Nakita Tafoya
Phoenix,AZ
Summary
Friendly Dental Assistant with +16 years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.
Overview
16
16
years of professional experience
Work History
Dental Assistant Manager
Kids Connection Dental & Braces
Phoenix , AZ
02.2015 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Prepared dental materials such as composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Performed administrative duties such as scheduling appointments, answering telephones.
- Ordered supplies necessary for daily operations of the practice.
- Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
- Tracked employee vacation time off requests using specialized software programs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Reviewed completed work to verify consistency, quality and conformance.
- Delegated work to staff, setting priorities and goals.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Lead Dental Assistant
Cute Smiles 4 Kids & Orthodontics
Phoenix , AZ
01.2011 - 02.2015
- Provided chairside assistance to dentists during dental procedures.
- Performed administrative tasks such as scheduling appointments and managing patient records.
- Coordinated office activities by communicating with other departments and staff members.
- Developed X-rays using digital imaging technology and processed them in accordance with safety regulations.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Managed incoming calls from patients regarding appointments or inquiries about services offered.
- Assisted in the training of new dental assistants by providing guidance on protocols and processes.
- Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
Lead Dental Assistant
Tooth castle for kids
Phoenix , AZ
01.2008 - 01.2011
- Provided chairside assistance to dentists during dental procedures.
- Greeted and checked in patients, verified insurance information, collected payments, scheduled appointments and managed patient records.
- Answered phone calls, responded to emails and provided customer service to dental patients.
- Assisted with marketing campaigns by creating flyers, updating websites, sending out mailers or scheduling radio ads.
- Provided support to other staff members when needed such as filing documents or making copies.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Education
GED -
Alhambra High School
Phoenix, AZ05-2008
Phoenix College Preparatory Academy
Phoenix, AZSkills
- Procedure Support
- Patient Education
- Inventory Management
- Clinical Support
- Patient Scheduling
- Patient Schedule Management
- Appointment Scheduling
- Office Management
- Team Collaboration
Timeline
Dental Assistant Manager
Kids Connection Dental & Braces
02.2015 - Current
Lead Dental Assistant
Cute Smiles 4 Kids & Orthodontics
01.2011 - 02.2015
Lead Dental Assistant
Tooth castle for kids
01.2008 - 01.2011
GED -
Alhambra High School
Phoenix College Preparatory Academy
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