Nakita Wise
Cincinnati,OH
Summary
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Specialized Mentor and Revenue Trainer
Ensemble Heather Partners
09.2020 - Current
- Trains new and existing employees in revenue cycle and time management, increasing quality assurance by 25% per quarter.
- Curates and implements new bi-monthly departmental training materials and strategies meant to improve production and efficiency.
- Skilled at working independently and collaboratively in team environment
- Conducts monthly quality audits to improve associate performance.
- Prepared working papers, reports and supporting documentation for audit findings.
- Runs daily reports to target and reduce aged accounts by 10% monthly, helping to boost client revenue.
- Conducts weekly one-to-one and group mentoring sessions to help improve associate proficiency and team culture.
- Proven ability to learn quickly and adapt to new situations
- Self-motivated, with strong sense of personal responsibility.
CEO
QUEENS N-U
09.2019 - 04.2021
- Managed revenue, profit margin, and processes for new customer acquisition and retainment.
- Established foundational processes for business operations.
- Managed advertising campaigns while monitoring CTR, CPM, and ROAS.
- Managed long-term business planning and development strategies.
- Designed original copy content and design creation.
- Implemented advertising initiatives via multiple social media platforms.
New Business Development Director
Designs Direct Creative Group
06.2015 - 07.2019
- Managed revenue, profit margin, and processes for new accounts, incrementally increasing revenue by 2 mil per year per client.
- Managed product development and sales forecasting timelines.
- Traveled domestically and internationally to present market analysis and product presentations.
- Built successful relationships with buyers to foster loyalty, boost customer satisfaction ratings, and establish long-term business growth.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Worked with production, logistics, and process management teams to improve manufacturing and production efficiency.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed marketing materials that assisted with lead prospecting of new clients.
- Led team of graphic artists and merchandisers to develop and curate new products.
Key Account Sales Director
Designs Direct Creative Group
01.2010 - 06.2015
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Curated inspiration and competitive analysis research for new product development.
- Monitored social media and online sources for industry trends.
- Hired, supervised, and coached new employees.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Designed art and copy layouts for direct mail advertising material.
Education
Bachelor of Arts - Graphic Design
College of Mount St. Joseph
05.2012
Associate of Arts - Computer and Information Sciences
Cincinnati State Technical and Community College
Skills
- Training and Development
- Technical Knowledge
- Project Management
- Process Knowledge
- Reporting
- Client Management
- Goals and Performance
- Trend Forecasting
Certification
- CRCR - Certified Revenue Cycle Representative
- CSBI - Certified Specialist Business Intelligence
- CPM - Certified Professional Manager
Timeline
Specialized Mentor and Revenue Trainer
Ensemble Heather Partners
09.2020 - Current
CEO
QUEENS N-U
09.2019 - 04.2021
New Business Development Director
Designs Direct Creative Group
06.2015 - 07.2019
Key Account Sales Director
Designs Direct Creative Group
01.2010 - 06.2015
Bachelor of Arts - Graphic Design
College of Mount St. Joseph
Associate of Arts - Computer and Information Sciences
Cincinnati State Technical and Community College
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