Gladys Chirinos
Slatington,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Senior Associate
Cencora
10.2021 - Current
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Trained and supported new team members, maintaining culture of collaboration.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Trained and mentored junior staff on customer service strategies and techniques.
- Increased customer service success rates by quickly resolving issues.
Line Associate
B-Braun
07.2021 - 10.2021
- Boxed, labeled, and transported items to support assembly operations.
- Collaborated with team members to meet daily production goals and maintain a positive work environment.
- Upheld high cleanliness standards within the workspace, preventing contamination issues during product assembly.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Followed outlined specifications to implement assembly plans.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Assisted quality assurance by inspecting items and removing defective parts.
- Assisted in quality control efforts, ensuring each product met or exceeded company standards before shipment.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Childcare Provider
Child Care Services
10.2017 - 07.2021
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Developed lessons and activities to promote children's physical and emotional development.
- Worked with children to develop good cognitive, physical and language skills.
- Encouraged children to develop healthy social and emotional skills.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Responded to inquiries from parents and guardians.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Education
Associate of Science - Relations Industry
Antonio Jose De Sucre
Caracas Venezuela 10.2012
Skills
- Attention to Detail
- Workplace Safety
- Bookkeeping
- Time Management
- Courteous and Professional
- Flexible Schedule
- Team Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Associate
Cencora
10.2021 - Current
Line Associate
B-Braun
07.2021 - 10.2021
Childcare Provider
Child Care Services
10.2017 - 07.2021
Associate of Science - Relations Industry
Antonio Jose De Sucre
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