Nakiya Jones

• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Tallied cash drawer at beginning and end of each work shift.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

• Developed strong relationship with players to assist in reaching goals, build trust and rapport.
• Visited high school campuses to assess upcoming players and recruit top talent.
• Developed and implemented training drills to improve team cohesiveness and performance.
• Assisted in creating and executing practice plans for athletes to help reach highest potential.
• Developed training programs to enhance student athletic skills and teamwork.
• Mentored student athletes, fostering personal growth and sportsmanship on and off the field.
• Assisted head coach in strategizing game plans and evaluating player performance.

Did valuations on the patients

• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

• Coordinated practice schedules and managed equipment inventory for optimal team performance.
• Organized fundraising events to support team activities and promote school spirit.
• Implemented feedback mechanisms to improve practice efficiency and player engagement.
• Facilitated communication between coaches, parents, and athletes to ensure alignment on goals.
• Collaborated with other coaching staff members to ensure consistent messaging and coaching techniques across the entire program.
• Assisted head coach in creating practice plans and game strategies, resulting in improved wins and losses record.
• Offered suggestions on ways to improve gameplay.
• Prepared field for practice and cleaned up equipment after session ended.
• Watched athletes for signs of injury, fatigue or other issue and reported concerns to senior coaching staff.
• Served as a mentor to student-athletes both on and off the field, promoting personal growth alongside athletic achievements.
• Maintained accurate records of attendance at practices/games along with any disciplinary actions taken for both player accountability and program integrity.
• Motivated athletes by giving encouragement throughout practices.
• Strengthened communication between players and coaches, fostering a positive team environment.
• Promoted good sportsmanship with competing teams on- and off-field.
• Observed athletes during practice and game situations to assess performance and provide tips for improvement.
• Managed drills and fitness circuits to bolster athletes' coordination and performance levels.

• Assisted customers in product selection, enhancing overall shopping experience.
• Maintained visual merchandising standards to promote brand image and increase sales.
• Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
• Collaborated with team members to achieve store goals and improve inventory management processes.
• Trained new employees on company policies and effective sales techniques, fostering team development.
• Analyzed customer feedback to identify trends and enhance service delivery strategies.
• Implemented promotional displays that increased product visibility and drove customer engagement.
• Led inventory audits, optimizing stock levels and minimizing discrepancies through attention to detail.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Engaged with customers to effectively build rapport and lasting relationships.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Collaborated with team members to achieve monthly sales targets.
• Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
• Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
• Processed customer transactions efficiently, ensuring accuracy and adherence to cash handling procedures.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.