Nakiyah Butcher
Sitka,Kentucky
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Associate
Hobby Lobby
Paintsville, Kentucky
09.2023 - Current
- Provided excellent customer service during every journey.
- Provided training to new customer service representatives.
- Implemented strategies for improving customer service experience.
- Assisted in stocking shelves with merchandise.
- Developed strategies to improve efficiency in stocking processes.
- Communicated effectively with co-workers to provide exceptional customer service experiences.
- Performed cash register functions accurately and efficiently.
- Handled returns and exchanges according to company policies.
- Provided customer service support for inquiries, complaints, and returns.
- Organized backroom areas to maintain a clean and organized work environment.
Associate
Nordin Eye Center
Paintsville, Kentucky
01.2024 - 06.2024
- Organized backroom areas to maintain a clean and organized work environment.
- Assisted in scheduling and coordinating patient appointments.
- Coordinated patient scheduling and maintained accurate records.
- Billing
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Americorps Member
UNITE
Flatgap, KY
09.2022 - 09.2023
- Worked effectively in team environments to make the workplace more productive.
- Built and maintained working relationships with peers and upper management.
- Worked with students and assisted teachers in the classroom.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Trade School -
East Kentucky Manufacturing Institue
Paintsville, KY07-2022
Associate of Arts -
Big Sandy Community And Technical College
Prestonsburg05-2019
High School Degree -
Johnson Central High School
Paintsville05-2017
Skills
- Adaptability and flexibility
- Issue resolution
- Customer service
- Motivational skills
- Self-awareness
- Task delegation
- Organizational skills
- Good communication skills
Timeline
Associate
Nordin Eye Center
01.2024 - 06.2024
Associate
Hobby Lobby
09.2023 - Current
Americorps Member
UNITE
09.2022 - 09.2023
Trade School -
East Kentucky Manufacturing Institue
Associate of Arts -
Big Sandy Community And Technical College
High School Degree -
Johnson Central High School