Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Nakiyah Conwell

Gardendale,AL

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

6
6
years of professional experience

Work History

Central Office Administrative Assistant

Fairfield City School
Fairfield, AL
07.2023 - Current
  • Planned, organized, and prioritized work to successfully accomplish tasks independently.
  • Managed phone calls, welcomed visitors, and recorded messages for the main office.
  • Interpreted, explained, and applied various written and oral instructions, procedures, and regulations.
  • Composed, prepared, and edited confidential correspondence and complex reports.
  • Maintained calendar and scheduled appointments, meetings, and conferences.
  • Recorded, transcribed, and prepared documents for meetings and conferences.
  • Controlled and recorded transactions for assigned budgets.
  • Screened and routed correspondence, reports, and bulletins.
  • Obtained and relayed visitor information, attended to their needs, and guided them to appropriate administrative personnel.
  • Analyzed and developed protocols for addressing complex issues.
  • Adhered to prescribed safety practices.
  • Performed additional tasks as assigned by the immediate supervisor.
  • Managed various tasks including invitation mailings, cash receipt entries, time sheets for personnel, purchase orders, and requisitions.

Business Office Floater

Lawson State Community College
Birmingham, AL
05.2018 - 01.2020
  • Responsibly managed cashier duties in a collegiate bookstore.
  • Balanced cash drawer daily to ensure accuracy.
  • Processed charges to student financial aid accounts.
  • Responded to phone inquiries regarding bookstore hours and pricing.
  • Provided excellent customer service to students.
  • Organized and filed books, receipts, and transaction logs.
  • Ordered and maintained necessary supplies for the bookstore.
  • Addressed data requests from students and faculty.
  • Prepared and processed purchase requisitions.
  • Managed inventory with proper balance techniques.
  • Charged transactions to appropriate budget centers.
  • Assisted students with ID cards and parking decals.
  • Filed accounts payable invoices and receipts.
  • Accurately maintained confidential employee records.
  • Supported Human Resources office tasks.
  • Answered incoming calls and directed them appropriately.
  • Entered confidential employee information into the system.
  • Prepared the employee conference room for interviews.

Education

Bachelor of Science - Psychology

Troy University
Troy, AL
05-2022

Skills

  • Quality Assurance
  • Expense Reporting
  • Memo preparation
  • Bookkeeping
  • Check processing
  • Appointment Scheduling

Accomplishments

Graduated Cum Laude
Member of Psi Chi Honor Society

References

References available upon request.

Timeline

Central Office Administrative Assistant

Fairfield City School
07.2023 - Current

Business Office Floater

Lawson State Community College
05.2018 - 01.2020

Bachelor of Science - Psychology

Troy University
Nakiyah Conwell