Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakiyah Lowe

Philadelphia,PA

Summary

Proven to enhance customer satisfaction and streamline operations, I leveraged my expertise in time management and customer service at Marq B Hair LLC. Skilled in multitasking and problem-solving, I significantly contributed to team efforts and efficiency. My adaptability and organizational skills have consistently improved service delivery and operational success.

Overview

6
6
years of professional experience

Work History

Dietary Server

Private Client
Philadelphia, PA
08.2023 - Current
  • Streamlined meal preparation, resulting in faster service times for patients and staff.
  • Increased resident satisfaction by attentively addressing individual needs and preferences during meals.
  • Contributed to facility-wide infection control efforts through strict adherence to hand hygiene protocols before handling food items.
  • Improved patient satisfaction by providing timely and efficient meal service to residents.

Camp Leadership

Boys and Girls Club
Philadelphia PA
06.2022 - 08.2023

Strong leadership in supervising and guiding campers

Effective communication with children, parents, and staff

Team collaboration and support among counselors

Patience and adaptability in diverse and dynamic environments

Safety awareness and first aid (CPR certification, if applicable)

Creativity and enthusiasm in organizing engaging camp activities

Assistant Salon Manager

Marq B Hair LLC
Philadelphia, PA
11.2021 - 06.2022

Knowledge of hair care products and tools

Shampooing, conditioning, and preparing clients for services

Assisting with scheduling appointments and answering phone calls

Handling payments and processing transactions

Inventory management for salon products and supplies

Assisting stylists with hair coloring, styling, and blow-drying

Strong teamwork and collaboration with salon staff

Retail Associates

Marshalls
Philadelphia, PA
02.2021 - 08.2021

Cash handling and transaction processing (POS system proficiency)

Stocking, organizing, and merchandising products

Product knowledge to assist customers with inquiries

Inventory management and restocking shelves

Sales and upselling techniques to increase revenue

Time management and multitasking during peak hours

Problem-solving for handling customer complaints and returns

Team collaboration with other associates and managers

Salon Assistant

Marq B Hair LLC
Philadelphia, PA
09.2020 - 02.2021
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Processed payments, entering sales in register for prompt customer service.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Camp Counselor

Boys and Girls Club
Philadelphia, PA
06.2020 - 09.2020
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Liaised with community organizations to promote recreational activities.
  • Led groups of children safely through variety of camp activities.

Cashier

Tranzillis Real Italian Water Ice
Philadelphia, PA
04.2019 - 10.2019

Accurate cash handling, including balancing registers and processing payments

Handling cash, credit, debit, and gift card transactions efficiently

Problem-solving and conflict resolution in managing customer complaints

Maintaining a clean and organized checkout area

Time management during busy periods to minimize wait times

Basic math skills for processing payments and calculating change

Education

School of The Future
4021 Parkside Ave, Philadelphia, PA 19104
06.2024

Skills

Customer Service and Communication

Time Management and Multitasking

Attention to Detail and Organization

Teamwork and Collaboration

Adaptability and Problem Solving

Timeline

Dietary Server

Private Client
08.2023 - Current

Camp Leadership

Boys and Girls Club
06.2022 - 08.2023

Assistant Salon Manager

Marq B Hair LLC
11.2021 - 06.2022

Retail Associates

Marshalls
02.2021 - 08.2021

Salon Assistant

Marq B Hair LLC
09.2020 - 02.2021

Camp Counselor

Boys and Girls Club
06.2020 - 09.2020

Cashier

Tranzillis Real Italian Water Ice
04.2019 - 10.2019

School of The Future
Nakiyah Lowe