Nakyha N. Montgomery
Lithonia,Ga
Summary
Organized and dedicated Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Us Army Officer
U.S Army Reserve 802nd Ordnance Company
11.2021 - Current
- Responsible for all logistical supplies and equipment with an asset of $500,000
- Conduct inventory of ammunition for over 200 personnel
- Proved successful working within tight deadlines and a fast-paced environment.
- Set up, clean, and organized ammunition storage units
- Maintain inventory of all ammunition and logistic operations
- Fostered a positive work environment, promoting collaboration and teamwork among diverse personnel.
- Conducted thorough risk assessments to minimize potential hazards during military exercises and deployments.
Perioperative Service Tech
Emory Decatur Hospital
10.2022 - 09.2024
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong attention to detail while performing pre-surgical equipment checks, ensuring all tools were in working order.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Enhanced patient care by effectively managing the setup and breakdown of operating rooms.
Front Office Assistant
Radiant Women's Health
11.2021 - 12.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Reviewed and updated customer information in database for accuracy.
- Increased client retention by providing exceptional service while managing check-in and check-out processes.
Radiology Administrative Assistant
Quantum Radiology
03.2022 - 10.2022
- Communicating radiology results for patients to physicians, nurses, and medical assistants
- Connecting physicians to other physicians, laboratory departments, and patients
- Ordering different laboratory scans and assisting patients during scans
- Organizing physician's workload for the day
- Enhanced patient satisfaction by providing efficient and courteous front desk support.
- Facilitated smooth operations during high-volume periods by prioritizing tasks and maintaining composure under pressure.
- Maintained a clean and organized workspace, fostering a positive environment for both patients and staff members alike.
- Supported the implementation of new policies and procedures, resulting in streamlined administrative tasks within the radiology department.
Education
High School Diploma -
Stephenson High School
Stone Mountain, GABA - Business Administration
Georgia State University
04-2027
Skills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- HIPAA compliance
- Preparing charts
- Multi-line phone system
- Safety and security procedures
- Computer skills
- Documentation and reporting
Awards And Acknowledgements
- Efficiently and methodically assisted in the dispatched inventory worth $333,169,083.63 to multiple locations, all without any incidents.
- Assisted in keeping accountability for inventory valued at over $131,409,601.85 in a highly professional manner.
- Earned a trophy from the Academics team in high school from JROTC.
- Received Army Service medal during AIT training.
- Received Coin of Excellence from Company Commander.
- Promoted from E-1 to E-3 during military training.
Timeline
Perioperative Service Tech
Emory Decatur Hospital
10.2022 - 09.2024
Radiology Administrative Assistant
Quantum Radiology
03.2022 - 10.2022
Front Office Assistant
Radiant Women's Health
11.2021 - 12.2022
Us Army Officer
U.S Army Reserve 802nd Ordnance Company
11.2021 - Current
High School Diploma -
Stephenson High School
BA - Business Administration
Georgia State University
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