Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Nakyiah Nelson

Jonesboro,AR

Summary

Customer service professional with demonstrated abilities in customer service and satisfaction. Great leadership ability to bring about new and improved approaches to problem solving. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

5
5
years of professional experience

Work History

Factory Production Worker

Nestle USA
08.2023 - Current
  • Carefully packaged finished products and prepared for shipment.
  • Operated Number machines proficiently and in compliance to safety standards.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
  • Troubleshot equipment to reduce service calls and downtime.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Cultivated professional working relationships with peers and supervisors.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

Cashier

Target
11.2021 - 08.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Learned duties for various positions and provided backup at key times.

Cashier

Burger King
05.2020 - 09.2021
  • Accurately entering orders into a POS system and processing payments
  • Greeting guests and helping them select food and beverage items using menu knowledge
  • Assisting with assembly of guests orders
  • Unloading received products and maintaining stock levels
  • Maintaining sanitization of counters, displays, tables, and washrooms

Education

High School Diploma - undefined

05.2022

Skills

  • Microsoft Office
  • Google suite
  • Photoshop
  • IMovie
  • Multitasking
  • Team player
  • Communication
  • Leadership
  • Lockout and tagout procedures
  • OSHA compliant
  • Handling machinery
  • Environmental awareness
  • Operating machinery
  • Manufacturing
  • Energy efficiency

Timeline

Factory Production Worker

Nestle USA
08.2023 - Current

Cashier

Target
11.2021 - 08.2023

Cashier

Burger King
05.2020 - 09.2021

High School Diploma - undefined

Nakyiah Nelson