Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nakysha Pinder

Miami,FL

Summary

Dedicated childcare professional with extensive experience in emotional support and behavioral observation. Proven ability to manage conflicts and ensure client safety in high- stress environments. Strong collaborative skills for team success and client well- being. Committed to upholding safety protocols and delivering quality care.

Overview

20
20
years of professional experience
1
1
year of post-secondary education

Work History

Lead Childcare Professional

His House Children's Home
Miami, FL
05.2015 - Current
  • Support clients emotionally during challenging times to enhance their coping mechanisms.
  • Observe and monitor client behavior, ensuring their safety and well-being at all times.
  • Facilitate effective conflict resolution among clients, using strategic communication methods.
  • Collaborate with team members to provide quality care services, aligned with safety protocols.
  • Ensure compliance with all safety protocols at all times while caring for the clients.
  • Report any concerns or incidents to the relevant authorities promptly.
  • Administer oral medications per physician's instructions, ensuring adherence to safety standards.
  • Train new staff members to perform work activities, procedures, policies, and incident reporting.

Administrative Assistant

Lakeview Daycare Center
Miami, Fl
06.2005 - 04.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

Bachelor of Science - Human Services

Southeastern University
Lakeland, FL
01.2025 - Current

Some College (No Degree) - Psychology

Florida Memorial University
Miami Gardens, FL
08.2006 - 11.2006

Skills

  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Staff training
  • Housekeeping
  • Patience and empathy
  • Leadership qualities
  • Safety protocol adherence
  • Emotional intelligence

References

References available upon request.

Timeline

Bachelor of Science - Human Services

Southeastern University
01.2025 - Current

Lead Childcare Professional

His House Children's Home
05.2015 - Current

Some College (No Degree) - Psychology

Florida Memorial University
08.2006 - 11.2006

Administrative Assistant

Lakeview Daycare Center
06.2005 - 04.2010

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