Nala Hanley
San Diego,California
Summary
Registered Nurse with 1 year of post-acute care experience providing comprehensive patient assessments, medication administration, blood glucose monitoring, insulin administration, diabetes education, and care coordination. Experienced in managing 18–25 residents per shift while prioritizing clinical needs and recognizing changes in condition. Brings 7 years of customer service experience, including high-volume service and shift leadership, with strong communication, active listening, empathy, and relationship-building skills. Nominated by residents and staff for an Outstanding Care Award for compassionate, patient-centered care. Eager to bring a strong clinical foundation and patient-education skills to a Diabetes & Endocrinology outpatient team.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Registered Nurse
The Cove At La Jolla Post Acute Care Center
La Jolla, CA
10.2025 - Current
- Completed full nursing assessments, identified early signs of decline, and promptly reported changes to providers while starting appropriate interventions.
- Facilitated care for 18-25 residents per shift by prioritizing needs based on acuity and clinical status, ensuring timely treatment delivery.
- Coordinated multiple concurrent communications among patients, families, and providers, prioritizing time-sensitive clinical needs while maintaining accurate documentation.
- Delivered diabetes education to residents and families, emphasizing blood glucose monitoring, medication adherence, and recognition of hypo/hyperglycemia symptoms.
- Received care award nomination from residents and staff for compassionate, high-quality patient care and positive working relationships.
Server
First Watch Daytime Cafe
Arlington, Texas
04.2022 - 06.2024
- Delivered attentive, personalized service to diverse clientele, fostering trust and satisfaction in a fast-paced environment.
- Balanced multiple competing priorities, ensuring accuracy and attention to detail during high-volume service periods.
- Coordinated with team members across roles to ensure timely service and adapt to changing customer needs.
Shift Leader
Luna Grill
Mansfield, TX
02.2018 - 06.2020
- Served as a primary point of contact for customers and staff, using active listening, clear communication, and sound judgment to identify needs and resolve concerns.
- Prioritized and delegated tasks to ensure accuracy and efficiency in a high-volume environment.
- Trained and supported team members in effective communication, workplace procedures, and service standards to enhance overall team performance.
- Managed unexpected concerns and high-pressure situations using calm problem-solving and de-escalation skills.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX05-2024
Skills
- Patient Assessment & Clinical Judgement
- Diabetes education
- Fingerstick Glucose Checks
- Hypoglycemia treatment
- Hyperglycemia monitoring
- Chronic Disease Management
- Recognition of Changes in Condition
- Infection control
- Time management
- Patient Education
Certification
- Registered Nurse (RN) Licensure, State of California No. RN95430453, Exp: JUL 2027
- Basic Life Support (BLS) Certification, Exp: JUL 2027
- Advanced Cardiac Life Support (ACLS) Certification, Exp: SEP 2028
Timeline
Registered Nurse
The Cove At La Jolla Post Acute Care Center
10.2025 - Current
Server
First Watch Daytime Cafe
04.2022 - 06.2024
Shift Leader
Luna Grill
02.2018 - 06.2020
Bachelor of Science - Nursing
The University of Texas At Arlington