Overview
Work History
Education
Skills
Timeline
Generic

Nala Hayes

Richmond,TX

Overview

11
11
years of professional experience

Work History

EMT-Basic

Acadian Ambulance
Katy, TX
09.2022 - Current
  • Provided emergency medical care to patients in pre-hospital settings.
  • Assisted with patient assessments, such as measuring vital signs and assessing conditions.
  • Performed CPR, splinting of fractures, wound treatment and other life saving measures.
  • Managed airway maintenance, oxygen delivery and suctioning procedures.
  • Administered medications per physician instructions or protocol guidelines.
  • Maintained accurate records of patient care treatments and transport information.
  • Communicated effectively with hospital staff upon arrival at the destination facility.
  • Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
  • Operated ambulances safely under emergency conditions while following all traffic laws.
  • Monitored patient condition during transit and provided appropriate medical attention as needed.
  • Responded quickly to 911 calls for medical assistance within designated service area.
  • Collaborated with fire department personnel for search and rescue operations.
  • Conducted regular ambulance checks to ensure proper functioning of equipment.
  • Loaded strhers onto ambulances according to safety protocols and secured them properly before transport.
  • Participated in continuing education programs to stay current on best practices in EMS care.
  • Educated patients on how to prevent injuries or illnesses through lifestyle changes.
  • Attended weekly meetings with supervisors to discuss cases, protocols, policies.
  • Adhered strictly to HIPAA regulations when handling confidential patient information.
  • Utilized specialized equipment such as defibrillators, monitors, IV pumps., correctly.
  • Assisted paramedics in more advanced procedures such as intubation or administering medication intravenously.

Our Lady Of The Lake Hospital

Our Lady Of The Lake Hospital
01.2018 - Current
  • Working on the neurology unit or unit in need, answering and directing phone calls, answering patient call light and relaying message to nurse/cna, calling in consults to doctors, monitor patients in their rooms, admit and discharge patients, order supplies for unit, assist staff with anything they need
  • Managed the President's schedule and oversaw daily operations of the Office of the President.
  • Organized meetings with key stakeholders, including government officials, business leaders, and community partners.
  • Developed strategic plans to advance the President's agenda and initiatives.
  • Provided advice and counsel to the President on a variety of policy issues.
  • Coordinated internal communications between various departments in order to ensure efficient operations.
  • Data Entry. Kept track of patient insurance information. Maintained records and documented patient activities and provided reports to the doctors and medical staff on each arriving patient to the unit.

Patient Access Coordinator

Baton Rouge General Hospital
01.2017 - 10.2017
  • Check patient in, have patient sign consent forms and place patient's armband on, Collect patient information, insurance card and co payment
  • Scheduled appointments for outpatients using the electronic health record system.
  • Greeted patients, verified patient identification and collected demographic information.
  • Verified insurance eligibility and ensured coverage of services to be provided.
  • Processed referrals from primary care physicians and other healthcare providers.

Administrative Coordinator

Louisiana Workforce Commission
07.2015 - 10.2016
  • Answer Phones and Transfer Calls, File and Document paper work, Assign Work Orders, Schedule Meetings and interviews, Created fiscal reports (used Excel), Handled payments to vendors (used Lotus Notes), Assisted other departments such as the warehouse and executive offices, Front line person for any construction representatives came to give quotes
  • Organized and maintained filing systems for sensitive documents.
  • Prepared detailed reports and presentations for executive staff.
  • Answered phones and routed calls to appropriate personnel.
  • Coordinated internal meetings, including scheduling, logistics, and catering.
  • Maintained calendars for multiple executives.

Sandwich Maker/Cashier

Jimmy John's Gourmet Sandwiches
06.2013 - 11.2014
  • Kept records of sandwich orders for inventory purposes.
  • Stocked shelves with pre-made sandwiches and other items as needed.
  • Operated cash registers, handled money, and provided change when necessary.
  • Greeted customers in a friendly manner and answered questions about menu items.
  • Ensured all products were fresh by checking expiration dates on food packages.
  • Prepared sandwiches according to customer specifications, including ingredients and condiments.
  • Maintained a clean and safe work environment by adhering to food safety regulations.

Cashier

CVS
01.2013 - 04.2013
  • Scanned customer purchases (cashier), Keyed in coupons and promotional codes, Ran credit cards and debit cards for purchases, Balanced drawer down every evening and prepared bank deposits, Customer service, Counted inventory, Stocker
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Education

EMT Certification - EMT

NEMSA
Lafayette, LA
08.2023

General Studies -

Madison Preparatory Academy
05.2013

Bachelor of Science - Nursing

Lone Star College System
Spring, TX

Skills

  • Supply Restocking
  • Patient Transport
  • Vital Signs Monitoring
  • Emergency Management
  • Respiratory Assessment
  • Safe Driving
  • Patient Stabilization
  • Medical Recordkeeping
  • Field Patient Assessments
  • Critical Decision-Making Skills
  • Patient Management
  • Scene Assessments
  • Condition Assessment
  • Medical Data Acquisition
  • Patient Evaluations
  • Medical Records Management
  • CPR and First Aid
  • Log Book Maintenance
  • Spreadsheet Management
  • Report Drafting
  • Data Transcription
  • Error Detection
  • Database Maintenance
  • Data Auditing
  • Log Book Updates
  • Data Reporting
  • Data Input
  • 10-Key
  • Compiling Data

Timeline

EMT-Basic

Acadian Ambulance
09.2022 - Current

Our Lady Of The Lake Hospital

Our Lady Of The Lake Hospital
01.2018 - Current

Patient Access Coordinator

Baton Rouge General Hospital
01.2017 - 10.2017

Administrative Coordinator

Louisiana Workforce Commission
07.2015 - 10.2016

Sandwich Maker/Cashier

Jimmy John's Gourmet Sandwiches
06.2013 - 11.2014

Cashier

CVS
01.2013 - 04.2013

EMT Certification - EMT

NEMSA

General Studies -

Madison Preparatory Academy

Bachelor of Science - Nursing

Lone Star College System

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Nala Hayes