Nala Parris
Mount Vernon,NY
Summary
Dynamic sales professional with a proven track record at Savage X Fenty, excelling in customer service and visual merchandising. Adept at driving membership promotions and enhancing sales performance through effective communication and relationship building. Recognized for developing innovative promotional strategies that significantly boosted customer engagement and satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Advisor/Visuals
Savage X Fenty
01.2025 - Current
- Greet all guests with warm welcome
- Curate a cozy and comfortable ethics for customers to shop
- Incentivize guests to checkout membership subscription for $59.95
- Produce displays for windows and sales floor
- Maintain being alert or loss prevention; utilizing my security background
- Coordinated with logistics department to ensure timely delivery of goods.
- Resolved customer complaints in a timely manner with empathy and understanding.
- Participated in team brainstorming sessions to develop new ideas for promotions.
- Developed relationships with new and existing clients through contact management systems.
- Assisted in the preparation of promotional materials and displays.
- Resolved customer complaints in a timely manner.
- Generated monthly reports outlining sales performance metrics.
Visual & Operations Supervisor
Levi’s
White Plains, NY
10.2023 - 07.2024
- Engage with guests & assist them with a fashionable wardrobe
- Promote the Red Tab rewards program
- Supervisor sale associates; leading the sales team to meeting daily goals, opening & managing the store/sales floor
- Visual Merchandiser; creating the floor layout with stylish outfits
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Provided support to other departments as needed to meet organizational goals.
- Monitored staff performance and provided feedback for improvement.
Barista Trainer, Cashier & Barista
Starbucks
White Plains, NY
08.2022 - 01.2024
- Be warm & engaging with guests
- Encourage guests to devour new food or beverages
- Advertise store merchandise
- Cashier; counting register and taking orders
- Clean entire store & replenish the floor
Key-Holder; Manager
Kiehl's
White Plains, NY
05.2021 - 03.2022
- Welcome all guests with a cheerful smile
- Creating displays for store layout & window
- Sell and promote Kiehl’s membership
- Encourage guests to try skincare tests & fabricate new regimes
- Ensured compliance with all health and safety regulations within the store environment.
- Monitored cash register transactions to verify accuracy of funds received and change given out.
- Promoted upcoming events or special offers through direct communication with customers.
- Managed employee evaluations, disciplinary actions, promotions and terminations as needed.
- Tracked employee attendance records accurately in order to manage payroll costs efficiently.
- Provided excellent customer service by responding promptly to inquiries or requests.
Security Guard
Allied Universal
White Plains, NY
10.2020 - 05.2021
- Greet guests with a warm and friendly as they enter the establishment
- Set up store displays and merchandise around mall if needed
- Providing information about store locations and events pertaining to the mall
- CPR Certification
- 8 & 16 hour security training certificate
- Security License
Sales Associate/Visual/Greeter/Fashion Expert
American Eagle
SoHo, NY
04.2016 - 03.2021
- Assisting customers with having a well-rounded shopping experience
- Visual merchandising; creating neat displays on the sales floor & on the mannequins
- Upholding a clean, warm and vibrant environment
- Promote special events, advertise the new sales, and promote the American Eagle Card
Education
High School Graduate -
Nelson Mandela
Skills
- Customer service
- Visual merchandising
- Sales performance
- Membership promotion
- Inventory management
- Cash handling
- Relationship building
- Promotional strategies
- Team leadership
- Employee training
- Data analysis
- Effective communication
- Sales demonstration
- Customer service experience
QUALIFICATIONS
Dedicated individual with the ability to identify problems, provide solutions, plan and organize tasks, as well as work in groups.
Timeline
Sales Advisor/Visuals
Savage X Fenty
01.2025 - Current
Visual & Operations Supervisor
Levi’s
10.2023 - 07.2024
Barista Trainer, Cashier & Barista
Starbucks
08.2022 - 01.2024
Key-Holder; Manager
Kiehl's
05.2021 - 03.2022
Security Guard
Allied Universal
10.2020 - 05.2021
Sales Associate/Visual/Greeter/Fashion Expert
American Eagle
04.2016 - 03.2021
High School Graduate -
Nelson Mandela
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