NALANI MARTINEZ
SACRAMENTO
Summary
Organized and detail-oriented Administrative Assistant with 4 years of experience supporting office operations and ensuring efficiency. Skilled in managing schedules, handling communications, and performing data entry. With a strong ability to prioritize tasks and meet deadlines.
Overview
10
10
years of professional experience
Work History
RESTAURANT HOSTESS
Tom's Watch Bar
West Sacramento
01.2024 - Current
- Answer incoming calls with an appropriate greeting, and provide information about menu items or services offered.
- Resolve customer complaints in a professional manner, while maintaining a positive attitude.
- Provide support and guidance to colleagues to maintain a collaborative work environment.
Administrative Assistant
Zen Garden Wellness
Sacramento, CA
02.2023 - Current
- Work successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Pleasantly welcome visitors, answer phone calls, and maintain front reception desk.
- Provide product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
ADMINISTRATIVE ASSISTANT
Diamond Creations and Events
Benicia
01.2020 - 12.2023
- Assisted in the preparation of financial reports, gathered data that contributed to budgeting accuracy, and prepared promotional materials detailing event specifics.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Debt Collection Specialist
Professional Bureau of Collections of Maryland
Sacramento, CA
07.2018 - 09.2020
- Investigated the creditworthiness of potential borrowers by ordering credit reports and verifying references.
- Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.
Caregiver
In Home Supportive Services
Sacramento, CA
08.2015 - 02.2017
- Administered prescription medication on a timely basis, following care plan instructions.
- Monitored vital signs, including blood pressure, temperature, and pulse rate.
- Maintained accurate records of services provided, changes in client condition, medications administered, and other pertinent information.
Education
HIGH SCHOOL DIPLOMA -
Rosemont High School
Sacramento01.2017
California State University Maritime Academy
Vallejo01.2018
Folsom Lake College
01.2021
Skills
Data management
Data entry documentation
Phone call answering
Scheduling
Reception oversight
Customer service
Communication
Multitasking
Attention to detail
Team collaboration
Interpersonal skills
Microsoft PowerPoint, Excel, and Word
Physical Fitness Excellence
Affiliations
- Community Service
- Volunteer Security
- Score keeping volunteer
Accomplishments
- Awarded All-League Honors in high-school basketball two years in a row, showcasing top-tier skills and teamwork in a competitive league.
- Named MVP for Track and Field during first year on Varsity, leading the team and demonstrating exceptional athleticism and dedication.
Timeline
RESTAURANT HOSTESS
Tom's Watch Bar
01.2024 - Current
Administrative Assistant
Zen Garden Wellness
02.2023 - Current
ADMINISTRATIVE ASSISTANT
Diamond Creations and Events
01.2020 - 12.2023
Debt Collection Specialist
Professional Bureau of Collections of Maryland
07.2018 - 09.2020
Caregiver
In Home Supportive Services
08.2015 - 02.2017
HIGH SCHOOL DIPLOMA -
Rosemont High School
California State University Maritime Academy
Folsom Lake College
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