Nalani Mercado
14 East Linden Street ,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Team Member
Mcdonalds
09.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Team Member
Burger King
09.2020 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Basic Education
Wilkes Barre Area Highschool
2021 Wolfpack Wy, Wilkes Barre, PA 1870506.2023
Skills
- Organizing Work Stations
- Cash Register Systems
- Performance Maximization
- Clear Communication
Languages
English
Native or Bilingual
Timeline
Team Member
Mcdonalds
09.2021 - 11.2021
Team Member
Burger King
09.2020 - 08.2021
Basic Education
Wilkes Barre Area Highschool
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