Nalani Morales
Hollywood
Summary
Dynamic RN with proven expertise at Joe DiMaggio Children's Hospital, excelling in patient assessment and medication administration. Demonstrated strong clinical judgment and team coordination, implementing evidence-based practices that significantly improved clinical outcomes. Committed to delivering compassionate care while effectively educating patients and families on health management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
RN IMCU
Joe DiMaggio Children's Hospital
11.2022 - Current
- Administer medications and treatments per physician orders, ensuring patient safety and adherence to protocols.
- Collaborate with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Monitor vital signs and assessed patient conditions, implementing timely interventions as necessary.
- Implemented evidence-based practices to improve clinical outcomes and reduce hospital readmission rates.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed patients recovering from medical or surgical procedures.
- Educated patients and families on health management and post-discharge care procedures for improved outcomes.
Housekeeper
Sparkling Klean Josephine
10.2019 - 01.2022
- Maintained cleanliness and organization in assigned areas to meet high standards of hygiene.
- Operated cleaning equipment efficiently, ensuring proper usage and maintenance protocols were followed.
- Assisted in inventory management by tracking and restocking cleaning supplies as needed.
- Trained new staff on cleaning procedures and safety practices to enhance team efficiency.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Customer Service Representative
Chewy
05.2017 - 10.2018
- Resolved customer inquiries and complaints, ensuring prompt and effective service delivery.
- Collaborated with cross-functional teams to address recurring customer issues and implement solutions.
- Provided feedback on process improvements based on customer insights and service challenges encountered.
- Maintained up-to-date knowledge of product offerings, enabling accurate information dissemination to customers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Bookkeeper
Riptide Hotel
05.2012 - 09.2014
- Assisted in managing accounts payable and receivable using accounting software.
- Supported monthly financial report preparation, ensuring accuracy and completeness.
- Collaborated with team to reconcile bank statements and resolve discrepancies.
- Learned to maintain detailed records of financial transactions for audit readiness.
- Provided routine support in processing payroll and employee expenses.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Education
Associate of Science - Nursing
Broward College
Davie, FL01-2022
High School Diploma -
West Broward High School
Pembroke Pines01-2010
Skills
- Basic life support
- Strong Clinical judgment
- Patient Assessment
- Direct patient care
- Team coordination
- Medication administration
- Blood draws
- IV therapy
- Charting using Epic software
Certification
- PALS - Pediatric Advanced Life Support
- BLS- Basic Life Support
Timeline
RN IMCU
Joe DiMaggio Children's Hospital
11.2022 - Current
Housekeeper
Sparkling Klean Josephine
10.2019 - 01.2022
Customer Service Representative
Chewy
05.2017 - 10.2018
Bookkeeper
Riptide Hotel
05.2012 - 09.2014
Associate of Science - Nursing
Broward College
High School Diploma -
West Broward High School
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